Max's Nokia N95 Written Review

When you're too busy to post, the next best thing is to post other people's stuff! Well, that's my story today, but if you follow the Nokia NSeries phones, you'll like this one.

Followers of my blog know about my oldest son, Max. He's doing reviews regularly, and we recently did a videocast review of the Nokia N95 on BlogTV.ca. He also has his own blog, and his written review of the N95 was posted today.

Reading his review, I especially agree with his comment about the stereo quality for music. Max uses high energy rock music for his ringtone, and as they say in Spinal Tap, he sets the volume to 11. He has a habit of leaving his phone at the top of the stairs, and when his friends call - at all hours - we almost have a heart attack with this sudden blast of mega-noise. Isn't being a parent fun?

Anyhow, thought I'd pass it along - hope you like it!



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Ooma - a Triumph of Technology or PR?

Yesterday, Ooma had its official launch, and at face value, is being touted as a game-changer. I'll steer you to blog posts that explain the details, but basically this is a device-based solution to give consumers a better VoIP experience, and an alternative to the fledgling pureplays like Vonage and 8x8. I'd include SunRocket in that list, but they're not even fledgling any more.

Let's just say Ooma was met with healthy skepticism from the blogging community, and yesterday morning saw a deluge of emails from the bloggers commenting about Ooma as well as sharing their public posts. Om Malik got the ball rolling first thing yesterday, and it didn't take long for others to chime in with their reactions. As usual, I'm late to the party, and for a number of reasons, I couldn't post about this until now.

Following Om's post, here are some posts that will give you a flavor for how Ooma was received - Thomas Howe, Andy Abramson, Ken Camp, Aswath Rao, and Valleywag. You get the picture.

Being late to comment has its advantages. Interestingly, there has been almost no buzz about this at all today. More on that in a moment.

So, having waded through all the rapid-fire email threads from the blogerati, and reading several blog posts, here are my basic reactions to Ooma's lauch.

1. Generally speaking, I share the reservations (or however else you care to describe their reactions). This all seems well thought out as a technology, and it's a bit of a cross between Vonage and Skype. You get the free calling, but whether you know it or not, you're also part of a peer-to-peer network - much like how Skype works - which is the lynchpin to make all this work. So, it potentially delivers a lot of benefit for the mass market, but there really isn't much new here.

Yes, you save money, but you have to buy a box for $399, and make it the hub of your home phone setup. As others have been saying, with voice getting cheaper by the day, it's hard to see how people will run out and spend $399, especially with SunRocket's exit and Vonage being on the ropes. When the #1 and #2 VoIP pureplays being on shaky ground, you have be a real believer to expect the market to embrace a company with a very catchy name, but nobody's ever heard of. Bottom line - you have to change your habits to use Ooma. Nobody is in the habit of spending this kind of money for a box, and re-doing your home phone setup to make this work. I think that's going to be a very real and formidable hurdle.

I just don't see enough real value-add or innovation here to make all this worthwhile. Sure, you end up keeping your regular landline (which may not be what people want to do), but Ooma isn't reinventing what you can do with telephony, so why go there? I don't think the base cost savings they're focusing on will be enough to change people's behaviors. Listen - I'd love to see Ooma succeed - we all need good news in this space, but I can't see this being a runaway success.


2. It's been done before. Even though I'm late to comment about Ooma, I briefed with their CEO, Andrew Frame, about a month ago. I got a pretty thorough walk-through along with the slide deck, but really couldn't say much until the news came out. During my briefing, the first thing that came to mind was PhoneGnome. We talked about it, and Andrew certainly knows their story. Very similar concept, but with a few more features, and a much higher price. Hmm. For more on that, you're best to hear first from Mr. PhoneGnome, David Beckemeyer, and his take on Ooma. The second thing that came to mind was Jeff Pulver's Free World Dialup (nee Bellster), which has gone through a few lives, but in essence had the same idea years ago.


3. This looks more like a PR coup than a real game-changer. The PR strategy seemed to go exactly to plan. Get all the A-list bloggers excited, and the word will spread from on high to all the blog followers, and then virally to the rest of the technorati. I honestly don't know how many bloggers were actually briefed on Ooma - as opposed to forming their opinions based on what other bloggers were saying. I'm one of the few bloggers out there that are analysts, and I suspect many of those commenting about Ooma were not briefed.

I find it interesting that the blogging community picked up quite nicely on this, but the mainstream media has not. This raises a basic issue for me of the perceived value of bloggers in the media community (which is perhaps by design). That said, most of the bloggers following this are not journalists, and while they're technically very savvy, it's not clear what they're really basing their views on. Regardless, most of what I've read is consistent, and I think on the whole, we're reading this thing about right.

That said, a few more points on this PR thing...

- In most people's minds, Om Malik is at the top of the blogging food chain in this space. Ooma's PR certainly worked for the bloggers. After Om posted yesterday morning, he put the word out to his core group of bloggers, asking us all to comment. I have NEVER seen a request like this get so much response, not even for the iPhone. Talk about being a key influencer - not only did this trigger a wave of posts and email traffic all day long, but there's an endless stream of reader comments on Om's blog post. The cynic in me says that Ooma's PR knows that bloggers just love to give their opinions, and if you get the top guy excited, it just spreads from there, and before you know it, we're all sucked into this vortex of telling the world how smart we are. Looks to me that's exactly what happened, and for better or worse, Ooma sure got their money's worth of PR yesterday with all this free publicity and advice. Of course, blogging cuts both ways - that's what I love about it. This strategy makes you look like a genius if the reviews are positive - but that's not what happened here. So, I'd be very curious to know how this is playing out with Ooma today.

- Aside from the blogging community, Ooma got a review from Walt Mossberg of the Wall Street Journal. In the mainstream business media, that's pretty comparable in my books to getting Om with the bloggers. That's fantastic press for a company nobody has heard of, and provides instant credibility. Of course, big media plays by different rules than the blogs, and Mr. Mossberg's review is pretty neutral. It is not a raving endorsement of Ooma - but not damning either. It's still a win for Ooma, but for those of you keeping score, it's nothing compared to the rave review David Pogue (another A-list mainstream tech writer) gave to GrandCentral, which I have no doubt, helped pave the way for their recent sale to Google. You can read Walt Mossberg's review off of Om's post. Interesting, huh?


4. Woe, Canada. This is a personal note, but also a call to action for bloggers who want to dig into a real story. During my briefing with Ooma, they were keen to set up me with a demo account and to ship me a trial unit. And I was keen to oblige - why not? Well, I told them to check first because I was concerned that the service wouldn't work here. It's really just for the U.S. market, and as things stand, I don't have a unit to try, and I'm pretty certain it won't work here. So, as much as I'd like help Ooma and get first hand experience with it, I don't see this happening.

This is another classic example of a U.S.-centric offering - which is fine, but it is doesn't do me much good. Canada is often an afterthought in world markets, and it's times like this that we feel so second-rate. It's the same thing with SkypeIn. When this service was announced by Niklas Zennstrom here in Toronto at VON Canada back in 2005, I found it incredibly ironic that Canada was not in the group of 8 countries the service would work in. It's basically a 911 issue, and it won't get resolved any time soon, so we don't have SkypeIn here with domestic area codes. Arghhh.

Ok, so what's the real story? Here's my second Canadian angle, and call to action. So, as all the bloggers know, Ooma has raised $27 million, has a high profile management/board team, and a very bold vision. I just can't get over 2 things....

- how much attention they got on Day 1
- how little attention they got on Day 2

Doesn't that worry you just a bit? If this is the kind of Day 1 attention that Ooma gets, I'd love to see what happens when the bloggers get excited about a story with much bigger financial implications, and much more intrigue. This what REALLY gets me about this whole thing. Read on...

Way back in March, I posted about a company called Geosign. They're based in Guelph, Ontario, a tiny city hardly anyone knows about outside of Canada. Well, this company raised an incredible $160 million from a U.S. VC - American Capital Strategies, and this hardly registered a blip anywhere.

How can this be? Sorry, but even by U.S. standards, this is a huge round of funding. Guess what, folks? Ever since this funding, things have gone terribly wrong on a lot of fronts, and the company isn't talking about it. It's not clear if American Capital was conned, but this has the makings of a major example of the blind chasing the blind, and could turn out to be a huge blunder and much worse. I can absolutely guarantee you that if this was an American company, the blogs would be all over it, and you'd be far busier with this than Ooma would ever keep you occupied.

I'm one of a handful of bloggers based in Canada, and there aren't many up here paying attention to Geosign either. I know of people who are, though, and when the story finally unravels - and it has to - you'll understand where I'm coming from.



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Teen Tech Review - Nokia N93

On this edition of Teen Tech Reviews, Max shares his impressions of the Nokia N93 phone.

If you're based in Canada, you can watch the review directly from the BlogTV.ca site here.

If you're outside Canada you probably won't be able to access this link, but the embedded link below should work just fine. Hope you like it!







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Max's Nokia N95 Video Review

We're finally back on track with our video reviews on BlogTV.ca. We've had a 2 week hiatus - Max had exams, and then we got a new web cam. This cam is MUCH better, but it took a few days to get things working properly - we'll be doing a separate review on this, actually.

So this week's Teen Tech Review is with the wonderful Nokia N95, and if you can bear with Max for 8 minutes, he'll show and tell you all the cool things this phone has to offer.

And if that's not enough, Max is working on his written review, which will turn up on his blog. Once it's posted, I'll get the word out here - hopefully on Monday.

For those of you based in Canada, you can watch the review here, which is a direct link to the BlogTV.ca website. After watching the review, I hope you poke around to explore what else is going on at BlogTV.ca.

I understand that BlogTV has been launched in the U.S., but Canada was the first country that the Israel-based BlogTV originators expanded to. So, for a change we've got something going here before the Americans, and I'll lay odds I'm the only person you're hearing about this from. If you like what you see, please RSS me, as Teen Tech Reviews is a regular series, and we have lots more reviews coming.

For those of you not based in Canada, you'll need to watch our review via the embedded link below. Regular readers of my blog will know the story behind this, but at least this is a workable solution to share our reviews outside of Canada.

Hope you like it, and all comments are welcome!









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Update on Telus/RIM 8830 Launch

Fellow blogger Jim Courtney left a comment on yesterday's post about the launch I attended for the BlackBerry 8830.

Just wanted to amplify his comment, as my post needs correcting. Telus stated that they had an exclusive on the 8830, and he rightly points out that Bell has been recently advertising this phone. To follow through more on this, please check out his SkypeJournal post that is linked on his comment. Thanks Jim!


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Nokia N93 Review Update

Just a quick note to say that my review of the Nokia N93 from Monday has also been posted to the Nokia N93 blog site. The full review is re-posted there, so the content is the same. I just wanted to direct you there in case you want to follow all the N93 reviews that have been aggregated by reviewers who are participating in this program.


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Nokia N93 Review

This post has been a long time coming, and I can't give you one particular reason why. I've been using the Nokia N93 for quite a while now, and I've had a few starts and stops getting a review done. Most of the reviewers contributing to the N93 blog that Andy Abramson runs posted their reviews a while back, but if you're still interested in this phone, hopefully you'll find my review worthwhile.

It's a long read, but if you've used this phone, you'll probably read the whole thing. If you want a shorter review, skip this, and read my son Max's N93 review from late last year. Actually, we both had pretty similar opinions about it. Or better yet, read 'em both, and tell me what you think.

Ok, here we go....

Well, I�ve been using this phone for a while, and it really is a mixed bag. If this was my first Nokia N Series phone, I�d have a greater sense of wonder. No doubt, it�s a very cool phone, and I feel very lucky to be able to make it my everyday phone. However, having lived with earlier N Series models, the wow factor isn�t as great at this point. Not to mention, the N95 is waiting on deck, and I suspect that model addresses many of the problems I�m experiencing with the N93. Actually, you�ll hear more about that first from my son, Max, my co-reviewer in this program. He�s writing his own reviews, and has been using the N95 for some time, and really loves it. Am sure his review will be done well before mine.

Ok, let�s talk about the good stuff first, and there�s lots to choose from. At first glance, the N93 is smooth and sleek - more refined looking than the N91 or N90. Not as angular, less masculine � this is a phone that a woman would be as comfortable using as a man. The curves and rounded edges make it look less bulky, which helps, given that the N Series phones are larger than what people typically use.

As with the other N Series phones, I find the N93 to be a better camera than a phone. The still camera continues to improve, with a 3.2 megapixel lens. The N91 was pretty good at 2.0, but 3.2 is even better. When the photos turn out well, they�re very good � no complaints there. However, it has its quirks when used as a camera, and a lot of things have to go right to get good photos. More on that later.

On the plus side, there are lots of settings to choose from for all kinds of situations, and I particularly like the Night setting, as I often need to take photos in low light settings. These photos turn out grainier, but at least the image is much easier to see. I also really like how easily you can choose to save or delete a photo as soon as you take it. Just a quick push of the same button you use to snap the photo, and it�s saved. However, with a couple of quick clicks, you can delete it pretty quickly and easily.

Another feature with mixed utility is the zoom. You can certainly zoom in closer than with earlier models, but there�s not much point since the photos never turn out. For taking photos at conferences, I find you can only zoom in just a touch and still get passable results. Things go out of focus in a hurry as soon as you starting getting a closer look at your subject.

I love the video capabilities too � it�s really what I enjoy most about these Nokia phones. As long as you have sufficient memory, you can have a lot of fun taking short videos � zooming is easy, and the sound quality is quite good.

Quite a few other pluses to report. It�s easy and fun to scroll through photos in the Gallery section. There�s a carousel-type effect as the photos scroll quickly around the perimeter of the screen, and can easily be enlarged for full screen viewing.

The keypad is very solid � you really have to push down on the keys to enter anything. I like this feature, as other keypads are too sensitive and it�s too easy to key in the wrong number when making a call. In the flip phone mode, the keypad is like a regular cell phone � nothing special there. As with other N Series phones, the N93 is a Rubik�s Cube, and the screen also flips out to the right � as opposed to up, like a flip phone � and now the phone looks like a mini-notebook. It�s a very cool effect, with the keyboard right below the screen � but I really haven�t found any practical use for it. So far, it�s just a cool way to show your pictures or videos.

What else? Having WiFi and Bluetooth are great features. For me, Bluetooth makes it very easy to quickly download photos to my PC, which I often do for blog posts. It�s not practical for video or a large batch of photos, but for small spot jobs, it�s a great. The WiFi feature is neat because it turns the N91 into a WiFi endpoint, which is great if you happen to come across a free hotspot. Not many of these in Toronto, but it�s handy to have.

Here�s another fun one. The N93 comes with an RCA cable adapter, so you can easily view your photos and video on your TV set at home. I didn�t realize how many people like to watch their photos on TV, so I can definitely see why this would be a popular feature. And for those who have never done this, there�s definitely a wow effect seeing photos up on the big screen for the first time.

Finally, the built-in games are pretty good. I�m not a gamer, but my kids love them, and it�s been a great life-saver when I�m out with my youngest son and he needs to keep occupied when I�m doing things. Well, it�s great for a little while � the battery has a habit of dying quickly and suddenly.

So far, so good, right? Lots to like here. But it is a phone, and I haven�t said much about that yet. I actually don�t use cell phones much at all, and you�ll have to troll the N93 blog site for what the power users have to say about the phone features. All I can tell you is how it comes across for making/taking everyday phone calls. In short � not great. You�d think Nokia would have this in spades, but not for this phone, and I�m not alone. When my son Max posted his N93 review some time back, I was surprised at how critical he was about the phone features.

Now that the N93 has passed from son to father, I�m not surprised any more. I just don�t get it. Unless you�re in a quiet spot, sitting still, it�s pretty hard to hear the caller. I�ve certainly had better experiences with other phones, and the phone experience almost seems like an afterthought. In a perverse way, I wish everyone would use this phone. I�m old school, and have a problem with people walking and talking in busy, public places. This phone would solve that problem pretty fast.

Actually, I suspect most of these people are �phonies� anyhow, and aren�t really talking to anyone. The phone is just a prop, and it�s a great way to look busier than you really are. When you see people talking on their phones in a loud nightclub, don�t tell me they�re actually having a conversation. I better leave it at that if I want to keep reviewing these phones!

Another thing � setting up your profile. You have to go pretty deep into the menu program to do the most basic things like set the phone to silent mode or change the volume of your ring. Very unintuitive, and simply too much bother. It�s much easier to just turn the phone off when going into a meeting than to scroll through so many menus just to go into silent mode.

Next item � memory. Can you believe this phone only comes with 32MB? I know they do that to keep the price of the phone down, but with so much horsepower, and 3.2 megapixels, it�s just absurd. The earlier N Series phones had more memory, so what gives here? The N93 photos are high resolution, and often come in at 1MB or more. It�s like having a roll of 35mm film to work with � 24 shots if you�re lucky. And forget about doing any decent video. I�ve never had to buy any accessories or upgrades to any gadget I�ve used, but $30 for a 1GB SD card was the best money I�ve spent in a long time. No longer do I have to worry about how many photos I take, or having the video max out 30 seconds into a once-in-a-lifetime moment.

The battery life is next. In some ways it�s fine � definitely can go many days between charges, but then again, I�m a very light user. However... it sure has a habit of dying out of the blue. It�s one thing when it�s down to 1 or 2 bars � you expect that. But it�s another when you�re at 4 bars, and boom � it just dies � no warning. Or, you know you were at 4 bars � maybe higher � when you turned the phone off at night. But when I go to power up in the morning � nothing � no juice. Does it just die overnight? I don�t think so. Very strange, and this happens fairly often. It�s not a big deal when I�m at home, and I can just plug in the charger. But it�s happened many times when I�m away, and then phone just becomes dead weight until I can get home and charge it up again.

Let�s move on to more practical matters. The main moving part � the swivel screen � was no doubt designed by a right-handed person. This phone has an asymmetrical design, and I just don�t see how left-handed people could be comfortable using it. If you have a very steady hand � which I don�t � you can take pictures with one hand. For lefties, this has got to be a challenge, no doubt. All the features � the zoom, the toggle switches, the screen positioning � work great for righties, but for the left of us, you�ll need a whole new set of micro-motor skills. I�m not a fan of all these tiny button and switches, and Nokia is hardly alone here, so I�ll just move on. However, let�s stay on the theme of taking pictures.

As mentioned, you really need a steady hand, and I find with the N93 camera design, that I need 2 hands to get good results. The screen can easily swivel up and out of view, which makes it hard to frame your shot. Secondly, it doesn�t take much for your forefinger to block the lens and/or the flash when doing a one-hand photo. Related to this is the fact that the image capture is not very real-time. As with all cameras, action shots take a lot of practice � such as trying to get a good shot of Max when he�s at the plate for his baseball games.

That�s a given, but even such simple things as photographing a speaker on stage are much harder to do than you think. For every good one that makes it to my blog, there are often a dozen or more attempts that turn out blurry or with the speaker in a goofy pose. This is especially challenging for speakers who move around a lot, but with a digital camera, you don�t really care. Just keep shooting and hopefully you�ll get a keeper. Fair enough, but it�s often a lot of work to get a pretty simple result.

To be fair, this is a phone, and not a Cybershot. Of course I�m going to get better and more consistent results with a real camera, and it�s arguable how much of this is the N93, and how much is just me not being a great photographer. However, this is what I use for a camera when I�m working, and I�m here to tell you what works and what doesn�t.

Enough about the photos. To finish up, I�ve got a few other things to cover that I�m not crazy about. Below the toggle switch on the right edge are two single-purpose toggles for the camera features. One allows you to switch back and forth from photo to video mode. The other turns the flash on or off. It�s really great to have these features � it�s much easier this way to make these switches than earlier N Series phones, where you have to go into the menu programs. That�s good design. However, it�s also very easy to unwittingly switch modes, and it�s happened too many times than I�d care to remember. Just when you think you�re lining up a great photo, you click away, only to find out you�re in video mode.

That�s problem #1. Problem #2 is the fact that it takes time, patience and precision to switch modes. It doesn�t just happen with a quick toggle move. Takes a lot longer, and it�s not always a smooth process. In real time, it may only take 3-4 seconds, but when that Kodak moment comes, it�s an eternity, and invariably the moment is long gone by the time you�ve gotten back into photo mode. I don�t have a healthy relationship with machines, and more than once this has put me into a state where all I want to do is smack this thing around. Not a good idea, and I don�t do stuff like that, but the frustration level gets very high at times.

And on top of that, the N93 often simply freezes up and crashes � just when you�re lining up a shot, or switching from photo to video. I don�t even want to begin to tell you how aggravating that is.

A related annoyance is how easy it is to set the flash off. This happens to me all the time, and it often startles people. I have no idea what button I�m pushing to do this, but it sure looks goofy, and really, it shouldn�t be so easy to set the flash off when you�re just picking up the phone. If you�re old enough to remember the Woody Allen movie, Bananas, you�ll know where I�m coming from. I feel like his character, Fielding Mellish, who is a product tester, and is constantly getting hurt doing the most routine, inane things.

Are we done yet? Ok, one more. I know you can�t have it all, but this one sticks with me a fair bit. The speaker is on the outside of the phone. So, sure when the phone rings, it�s loud and clear. And if you�re sitting in a quiet place, the sound quality when playing back a video clip or listening to music is pretty good. But... try picking up the audio when there�s background noise � forget it, at least for watching video clips. You can watch clips in two modes � either flipped up (like a flip phone), or flipped out (like a PC screen).

Either way, the speaker is on the other side of the screen, so the sound coming from the phone is going away from you � not towards you. If there�s an ambient noise, the sound gets totally lost and you can�t hear a thing. I know � this isn�t why you would run out to get the N93, but it�s one of those little things that might give you buyer�s remorse.

All told, the N93 has a lot of great things going for it, but definitely with some caveats along the way. I suspect many of the things that are drawbacks for me will not resonate with everyone, or you�re just more clever than me in overcoming these problems.

However, I think it�s fair to say you�re going to run into a lot of these shortcomings with any phone that is designed to do so many different things. As a multipurpose device, the N93 sure is a great product, but it sure wouldn�t be my first choice if my priority was a great cell phone.


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BlogTV.ca Broadcast - Update - Sony PSP Review

This is the third in my series of updates on my videocasts on BlogTV.ca. I now have a way to make Teen Tech Reviews accessible to anyone on the Net, and this post gets us up to date on all our videocasts so far.

Below is the embedded link to our most recent videocast, which is Max's review of the Sony PSP. Here's my original post about the videocast, at which point I realized people outside of Canada couldn't access the BlogTV.ca website.

In case you were wondering - we didn't do a review last week - Max is studying for exams!





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Teen Tech Review - Sony PSP

On this week's Teen Tech Review, my son Max reviews the Sony PSP. This may not be of much interest if you're wearing your VoIP hat, but this is a very popular and well designed device, and Max has a pretty good idea why.

CAVEAT - and this seems to be a big one! I just discovered tonight that readers located outside of Canada cannot access Blogtv.ca. I'm not sure if that applies across the board, or somehow varies by broadband provider, but I suspect it's the former. After all, bandwidth costs can get very expensive if you make these video feeds accessible to the whole world.

I'm looking into this now with Blogtv.ca, but if you've not been able to watch our video reviews, that will explain why. If that's the case, I have a problem on my hands, and I'm open to suggestions. This sounds like a Vonage scenario, I know - if they can come up with a workaround for me, we'll be fine. But if not, I'll have to look at another way of doing these so everyone can see them. You're probably nodding your head right now, as this looks to me like a net neutrality or even a net freedoms issue. I'll keep you posted.

Oh - if you can't access our video reviews, and really want to see them, please drop me a line, and I'll see what I can do.


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Max Arnold Reviews the Nokia N800

The Nokia N800 is one cool tablet, and I've been lucky enough to be included in the Nokia blogger program to review it. That said, I'm honest enough to tell you that I'm not enough of a gadget guy to get any utility out of this wonderful device - but my oldest son, Max, is.

Max should be pretty familiar to my blog readers by now, and he's had a good run with the N800 for a while. We did a video review of the N800 on our first edition of Teen Tech Reviews for BlogTV.ca, and Max has now posted his written review on his blog.

So, for this post, I'm really just the messenger, and my job is to steer you to Max's review. The N800 has received thorough blog coverage and great reviews from the likes of colleagues Ken Camp and Alec Saunders, but these are from an adult perspective. Max may not be as sophisticated, but I think there's a lot of value in reading about how a teenager views the N800, and if you feel the same way, I think you'll enjoy what Max has to say.

Oh, and while I have you, Max is very keen to do more reviews - or even paid writing gigs - so any suggestions are welcome. :-)


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Fireman 3.0 Reviews - Video and Text

For a variety of reasons, all kinds of neat products and gadgets find their way to me, and one of the recent ones is Fireman 3.0. This is a software package for burning CDs and DVDs, made by a company called Honestech - all of which is new to me. This is not something I would ever use, but my oldest son, Max is the perfect person to try this out. He's been test driving it for the past little while, and has done not one, but two reviews.

First is his written review, which you can read off his blog.

The second review is video-based, and is the second broadcast in our weekly series called Teen Tech Reviews, on BlogTV.ca. We put this together earlier in the week, but I haven't had a chance to post about it until now. Hope you enjoy it.

Looks like the PR folks for Fireman 3.0 have been getting the word out to the bloggers. Fellow blogger Alec Saunders posted his review today - talk about being on the same wavelength! His review was quite positive, and interestingly, both Alec and Max referred to Fireman 3.0 as a Swiss army knife. Must be a pretty versatile product!


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Nokia N800 Blogger Program and BlogTV

There's a lot of "blog" in the title of today's post, and for good reason.

Earlier this week, I posted about my first videocast on BlogTV.ca. This was the launch of a weekly video series called Teen Tech Reviews that I'm doing with my son Max. Our first review was for the Nokia N800, and while the production values are pretty low, I think Max did a great job explaining what this gadget means to a 14 year old.

Canada is a small country, and BlogTV.ca is still basically a social networking experiment, so it's hardly a household name. However, people are watching our review, and it's now become a "Featured Broadcast" on the site. Whoo hoo. Once we sort out our production challenges, things will only get better.

The second blog element to this post is the Nokia blogger relations program that has been developed by Andy Abramson. I've posted about this program several times, and simply wanted to cite here that our video review has been posted to the N800 blog site. Hopefully this will make for some good cross-pollenization between these two "blogging" entities.

Finally, I just wanted to come back to BlogTV for a moment, as I see that Jeff Pulver had a post yesterday about BlogTV, drawing attention to its Israeli roots, and the fact that BlogTV.ca was launched in Canada several months before its recent launch in the U.S. So, anyone out there wondering what all the fuss is about should read Jeff's post, and spend more time here for the Canadian experience.


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We're Doin' TV Now - Teen Tech Reviews Debut

Some things take longer than others, and this is one of them. For a while now, I've been wanting to get a video-based series of tech reviews going with Max, my 14 year old uber geek son. He's written product reviews for me, has his own blog now, has a PC-building business and website, and now we're doing the video thing. We've titled the series Teen Tech Reviews.

The idea is to share how teenagers use and experience technology and gadgets in their own words. I'm a big believer in giving them a voice, and this is one way to do it.

There are lots of ways to do video posts, and for this series, I'm using BlogTV.ca. Why? Well, first, they're based here in Toronto, and I've been following them since attending their launch back in February. Their service has some unique elements that I think are neat, and are not offered this way yet in the U.S. To find out more about BlogTV.ca, please refer to an earlier post as well as a podcast.

Yesterday, Max and I put our first video review together, and the topic was the Nokia N800. It's a web-friendly tablet device that does a whole lot of really cool things. Bloggers like Ken Camp and Alec Saunders have provided terrific reviews on their blogs, but I wanted to do one with Max, and I'll bet he's the only teenager out there doing a review of this device. He's also in the process of doing a written review on his blog, and I'll pass that along when it's ready.

So, here's the review, which you can find on the Techno Gadgets channel on BlogTV.ca. If you have time, you should have a look around their site. As you'll see, it's an interesting mix of "TV" and video blogging. It's TV in the sense that the posts are broadcast live, so you have to do your stuff in one take - which we did no problem. The broadcast is archived, so it's also there for people to watch at a later date, and I hope you'll do that! The review runs about 8 minutes, and if you can't open the clip below, here's the direct link. The volume is on the low side, but if you access it directly from the site, it plays louder. We've got a few kinks to work out here, and future segments should only get better.









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Max Arnold's Nokia N80 Review/His New Blog

The Internet can be a very democratic, pluralistic place, and that's great news for people like my 14 year old son, Max. He should be familiar to regular readers of my blog, and now he's on the blogging bandwagon. Over the past 2 years, he's really come into his own, especially when it comes to tech, and all the goodies I bring home from my travels have gone to good use. He's written reviews before as part of Andy Abramson's Nokia N Series blogger relations program, but this is the first time he's done so via his own blog.

Max started his blog a few weeks ago, and has put up a few posts, and he's got some pretty strong views about what he likes and doesn't like about tech. I think it's great that he's putting his thoughts out there, and I'm here to share that for those who want to see what tech means to the youth of today. You'll be hearing more from Max, both here, and of course on his own blog. And if your memory is really good, you may recall that Max and I have been wanting to start a regular video cast series for some time, and that's very much going to happen. We've got the tools - just need to make the time. And sponsors are welcome!

So, without further ado, please welcome Max Arnold to the blogosphere! For those who want to read his review of the Nokia N80 phone, here it is. And if you must know, the post is all his - I just read it myself after he posted it earlier tonight. Am hoping Andy will add it to the Nokia N80 blog site, and if so, I'll pass along the link.



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Apple TV Gets Raves - Now Watch Cisco

The initial reviews on Apple TV are pretty impressive, and I'll just cite two posts - Om Malik and Cynthia Brumfield's IP Democracy. You can go from there and follow all the good press and reviews Apple TV is getting.

So what does Cisco have to do with this? Plenty, in my view. It's been all good since Cisco and Apple made peace over the iPhone trademark issue, and I think a lot of interesting developments involving both companies will soon follow. The motivation for them to work together - and interop - iPhone with Linksys - both the phones and the routers - is obvious, and no doubt a lot will come from this. As well it should.

That said, I think there's a completely separate agenda - and potentially a much bigger one - going on in the video space. It's enough that these companies have a common enemy - Microsoft - and for very different reasons - the home computer market for Apple, and the enterprise communications market for Cisco. Together, they can mount a pretty formidable counterforce, especially in the battle for the digital home. And it's pretty interesting that both companies recently updated their corporate names to reflect the changing natures of their business - which I see becoming complementary on a few levels.

Why watch Cisco now? Well, I've posted before about this - here and here - and yesterday's Apple TV launch seemed like a good time to revisit this, especially since it was received so well.

So, all I'm trying to say here is that when you take in all the great buzz happening around Apple TV, keep in mind that Cisco is smiling too. And when the iPhone finally arrives, they'll be smiling again, and then I think we'll really see how strong these synergies are poised to become.


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DiamondWare - A Gamer's Best Friend - and a Company to Watch

Anyone following the gaming world or the Second Life phenomenon would know by now that Second Life announced the addition of voice into its platform on February 27. That�s an old story by now, but I just want to connect the dots back to DiamondWare, and tell you the story that isn't getting much play - yet. I�ve known this company for a few years now � and we�ll get to that in a moment.

I�m telling you this story because I think it needs to be told, and also because I�m one of the first who can tell it. I�ve had the benefit of a full briefing and demo of their conferencing platform, so I�ve seen it and heard it first hand. The only other way to experience it is if you�re part of the Second Life beta, or involved with one of the many trials DiamondWare is currently running with some big name companies. At the Game Developers 2007 Conference held two weeks ago, DiamondWare, in fact, provided a hint of what�s coming. They issued a series of announcements at the show about gaming deployments that will soon be commercially available, namely Auran�s Fury, and Virgin Games�s A World of my Own.

But those are NDA scenarios, so for most of you out there, I�ll likely be the first person you�ll hear about this from. Here we go�

First, I�ll just work backwards to name the players that bring us to DiamondWare. SecondLife is the largest public deployment of their 3D voice software, and the virtual world of Second Life was created by San Francisco-based Linden Labs. Their February 27 press release tells the basic story, but makes only a passing reference to the technology behind 3D voice, which involves two companies � Vivox and DiamondWare. Vivox provides the platform to support 3D voice, but the technology itself has been licensed to Vivox by DiamondWare. This relationship has been in the works for some time, as DiamondWare announced their successful demonstration with Second Life last September. It�s only now coming to market.

I should also add another thread to the story here. Vivox is another Jeff Pulver venture � he�s a co-founder and their Chairman. Jeff is an avid Second Lifer, and has his own virtual conference space there called Pulveria. He gave a great real-time demo of this at his Fall VON keynote last September, and I�m one of the bloggers who commented about it. Jeff posted about Second Life adding voice on February 28, but only mentioned Vivox. That�s understandable, but if that�s all you�ve read about this story, then you�re missing the DW connection. Given that it�s VON this week, I thought it would be timely to mention this, as I'm sure you'll be hearing about Second Life and Pulveria a few times during the show. Unfortunately I won�t be at the show this time, but I�m not hard to find if you need me.

So what�s the big deal with DW? You don�t have to look far through all the press about DW�s news with Second Life to get the basic idea. It�s typically described as immersive, spatial audio, with crystal clear sound that is highly adaptive to the real-time environment you�re in. For Second Lifers or gamers, it can be your best friend. I think of it as bling for your avatar. It�s easy to see how it makes these worlds much more interesting, but it�s the reality factor that DW brings that makes it really cool. When you�re in a multi-player gaming environment, or trying to have a conversation in a crowd inside SL, that�s where DW really stands out.

I recently got set up to do a personal demo with DW�s CEO, Keith Weiner. He kindly sent me a USB stereo headset and I downloaded the application, and we got connected. You need to have a decent headset to properly experience this. All I can tell you is that this works really well! Definitely not what you�re used to, and you can tell right away this is a much more life-like experience � a bit like the buzz you get from telepresence compared to conventional video conferencing.

This wasn�t a gaming or SL demo � it was a conventional conferencing application, and even in this simple scenario, you can get to experience how cool this is. First off, this is stereophonic sound, so the quality is very good right off the bat (32 KHz if you�re keeping score). Most conferencing is mono, and Keith cited Skype as an example that many of us are familiar with. It�s certainly a radical improvement, and it�s hard to imagine going back.

Here�s what�s really neat about the experience. On the screen you can see the names and positions of everyone sitting around the conference table. As each person speaks, you hear them in their positional or spatial context. For example, the person on your left is heard in the left channel. It�s much easier to follow the flow of conversation, and things get really interesting when multiple conversations occur, or people start moving around the room.

The experience is very life-like, and is much easier to follow things when different people start talking. Similarly, DW responds in real time as people move about � their volumes rise and fall as they move, and Keith refers to this as �proximity monitoring�. This all sounds very natural and simple in the real world, but the magic of DW is the ability to recreate it in a digital world.

Of course, I can only express the experience in words here, but the message is clear � it sounds great, and this is a big step forward. In some ways, it�s a bit too good. I commented to Keith that DW�s clarity created awkward moments when nobody was saying anything. There was total silence, and it really felt like the signal had cut out and I was off the call (which has happened to all of us on concalls, right?). More than once I had to ask if anyone was there. Well, that�s why they add white noise, right?

Another observation was that DW picks up EVERYTHING. So, when you�re on a call like this, don�t yawn, swallow, click your teeth, mumble under your breath, or make any side comments. Everyone will hear you, and they�ll probably be able to tell it was you! So, I suggested to Keith he may want to provide some concall etiquette tips for first time users. It reminded me of my Telepresence demo with Cisco. The experience was very life-like, but the presenters on the Cisco side of the table (who were far away in San Jose) came across a bit stiff, and looked like newscasters. These technologies are very new, and better than what we�re used, and we�re just not very media-aware yet of how best to use them. It will take some getting used to, but this is a good thing.

I should also add that voice quality itself is not DW�s secret sauce. It�s based a royalty-free Polycom codec, Siren 14 - G722.1. The real power of DW is that it�s �massively scalable�. Keith has had this in mind from the beginning, and that�s a big part of the vision for the gaming world, which will soon start seeing thousands of players online at the same time using voice. And of course, Second Life, which claims over 3 million registered users, will be a huge proof point for DW�s scalability.

The gaming world is an obvious market for DW, and they are positioning themselves very nicely there. Aside from the recent news items demonstrating their traction in this market, Keith explained how DW is already integrated into 4 of the top 6 middleware solutions for gaming. Also, while SL itself is a big deal for DW, that�s only the beginning.

Now, it�s time to segue from the gaming space to the enterprise market, which I think is where things get really interesting. SL isn�t just about people who want to have fun in a virtual world. Keith noted that 40 of the Fortune 500 companies � as well as several universities � are using SL to collaborate � such as holding meetings or doing presentations there. There�s a lot going on in SL with big companies that is anything but virtual, and a recent Investors Business Daily article is a great place to read more. They have already recognized the power of virtual communities for business applications, and with voice in the picture now, this space becomes more relevant to them.

Here�s why � collaboration is hotI�d say it�s THE trend right now in IP, especially in the business market. Voice is what makes collaboration really effective, and that�s where DW really wants to play. SL will give them a great proving ground for this, plus they will gain tremendous experience from the gaming market. I think this is what will set DW apart in this space. By adding this caliber of voice experience to gaming, DW is allowing gamers to collaborate like never before, and guess what? This is what a lot of techhies and early adopters love to do. Gamers are going to create a great template for how to do real time, multimedia collaboration in the business world, and DW is right in the middle of this.

Not only that, but gamers are paying real money to do this! We�re not talking about a free service here. These are the building blocks for new applications with real business models that can deliver real benefits to businesses. Futhermore, DW can be a platform for a hosted solution. Think about how this opens the doors for all kinds of players who want to raise the bar with scalable conferencing and collaboration solutions. It could be Cisco, it could be IBM, it could be Microsoft, it could be Apple (the iPhone could support gaming) it could be AT&T, it could be Time Warner, it could be Sony, it could be Google. You get the idea. And if you want to bring it into the home, DW supports SurroundSound, and could be part of an IPTV bundle.

You might also be thinking about how DW�s 3D audio could be great for things like music downloads, movies, TV, video, etc. All well and good, but it�s not their focus right now. DW is really about two-way, interactive, collaborative communication, whereas these are all static, one-way communication modes. However, we�re not too far away from somebody wanting to use this on platforms that support multimedia collaboration. Just like gaming, it doesn�t take much to see creative types embrace this to virtually create music or video content online. It�s going to happen�..

I�ll conclude by saying that the stars seem to be lining up nicely for DW, and SL is really putting them on the map. The company has always been under the radar, mainly due to lack of a commercial application that we could actually use. They�ve been very fortunate to be kept going all this time by government and military R&D contracts. Much like how so many Israeli IP communications got their start in the military, DW has come out of the same milieu in the U.S.

I think this is important, as DW has gained experience on some interesting projects they could not have gotten any other way. And now all that R&D is coming to commercial fruition, and DW is a viable company without any debt. This is a very rare combination of events. I can�t think of too many companies that have survived this long without the benefit of VC backing or revenue-generating customers to keep them going. DW has had the luxury of all this R&D and lots of patents that should give them a pretty strong head start against anyone else trying to duplicate what they�ve done.

If you�ve stuck with me to read this post to this point, and you�re an investor who understands this space, I�d say DW is primed for big things. You�ll have to track Keith down, though, to see what he wants to do. Just remember where you heard it first!



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Thomas Takes Top Spot at ETel - Dinner's on Him!

Just been IM'g with Thomas Howe on Skype, and the word from Mr. Howe is that he came away with the #1 spot at the Telephony Mashup Contest.

This was a last minute thing, but it sure looks like it was worth it for Thomas. For more detail on what this is about, have a look at my post from Monday.

I haven't seen any news about this on the blogs yet, and I suspect I'm first to post about it. Hopefully, others will pick up on this shortly.

Thomas is now $1,500 richer, and it's official - dinner is on him when he comes up to Toronto next week. I'll drink to that. Congrats, Thomas!



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Jim Courtney in Support of New Presence

Fellow blogger and colleague Jim Courtney has a very thought provoking post today on Skype Journal, and I've been meaning to post about it all day.

For anyone who has concerns about the intrusiveness of always-on communications - myself included - this is a great read. Jim is a technophile for sure, and has been trialing all kinds of leading edge IP services and apps, so he's got a very good handle on all this.

Through all these experiences, Jim is bringing us around to the virtues of Web 2.0 applications, and more importantly, a more refined approach to Presence to make the always-on world a good thing. On its own, Presence is really more beneficial to the sender than the receiver, but we all know how annoying that is.

Alec Saunders is no stranger to my blog - and I'm sure to many of you - and he has articulated this thinking more extensively, and calls it New Presence. I'll steer you to his blog post about this, and that will really tell the story about how Presence really can be a good thing for both the sender and receiver. Alec's company, Iotum, is a pioneer in this regard, and they are one of the companies that Jim talks about in his post that is bringing this idea to market with applications you can use today.

Andy Abramson added his informed take on Jim's post earlier, and is another good read on these ideas.


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The New Iotum Video

Followers of Iotum would be familiar by now with the flak Alec Saunders recently got for a video he prepared demonstrating their new Blackberry application and posting it to YouTube.

Well, today, Alec posted a much better, crisper demo, and it's a great way to see, hear and experience what Iotum's Talk-Now Blackberry application is all about - and in under 4 minutes.

Nicely done, Alec! And, it's a better production than the video my son Max took of your demo at DemoCamp last week. Mind you, we were using a cell phone camera in a dark, crowded room...

And for the record, Jeff Pulver picked up on this earlier today, and cited Alec's video off of YouTube.


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