2019 Blog Archive
December
2019 in Review - our Latest Podcast
Dec 24, 2019
Project Voice - My Next Conference (and SIPtones Gig)
Dec 17, 2019
IT - Managing Choice, Change and Career - My Latest on No Jitter
Dec 10, 2019
Newsletter Time - December Issue Now Published
Dec 6, 2019
SCTC 2019 Conference Review - Opportunity for the Taking
Dec 5, 2019
My Next Webinar - Seizing the CCaaS Opportunity, with CoreDial
Dec 2, 2019
November Writing Roundup
Dec 2, 2019
November
My Next Webinar - CCaaS Channel Opportunity for SMBs, with CoreDial
Nov 25, 2019
New JAA Podcast - Convergence of Technology and Real Estate
Nov 21, 2019
New BCStrategies Podcast - Ribbon's Research on UC Buying Behaviors
Nov 20, 2019
Next Stop - Chicago and SCTC (and SIPtones!)
Nov 15, 2019
3 Trips to San Francisco - 3 Cloud Visions: My Latest on No Jitter
Nov 12, 2019
Enterprise Connect 2020 - Will Be Speaking Again on Speech and AI
Nov 8, 2019
Newsletter Time - November Issue
Nov 6, 2019
My Next Webinar - with Nextiva - Selling On-Prem SMBs to Cloud
Nov 5, 2019
October Writing Roundup
Nov 4, 2019
My Latest EM 360 Podcast with Speechmatics - Cloud and the New Voice
Nov 1, 2019
My Next Webinar - with PGi - UCaaS and SMB Customer Service
Nov 1, 2019
October
Vonage Analyst Event - Quick Take and Pix
Oct 31, 2019
Why Freemium Works - Our Latest Podcast
Oct 31, 2019
Is the Balance of Power Shifting from UCaaS to CCaas?
Oct 28, 2019
Lessons for Success from Cloud Communications Providers
Oct 28, 2019
DojoLIVE! Video Interview Now Posted - Collaboration, Culture and Technology
Oct 25, 2019
Next Stop - San Francisco and Vonage
Oct 25, 2019
One Day, Two Events - Talkdesk and Zoom
Oct 17, 2019
Next Stop -San Francisco Area - Talkdesk and Zoom
Oct 14, 2019
Newsletter Time - October Issue Out Now
Oct 9, 2019
New Videocast Coming - DojoLIVE! - Collaboration and the Digital Workforce
Oct 8, 2019
RingCentral Analyst Day - Quick Take and Photos
Oct 4, 2019
My Next Webinar - 5 Collaboration Challenges
Oct 4, 2019
September Writing Roundup
Oct 3, 2019
Latest JAA Podcast - Robocalls and Restoring Trust to Telephony
Oct 3, 2019
Selling UCaaS: It's Never Been Easier, or Harder - My Latest on No Jitter
Oct 2, 2019
Mitel Analyst Summit - my Takeaways on BCStrategies
Oct 1, 2019
Next Stop - San Francisco and RingCentral
Oct 1, 2019
September
New Podcast - in Conversation with 2600Hz
Sep 30, 2019
My Latest Podcast, With PGi and Frank Paterno
Sep 27, 2019
Mitel Analyst and Consultant Summit - Quick Post and Pix
Sep 26, 2019
Next Stop - Plano, TX and Mitel
Sep 20, 2019
EX + CX: My Latest Podcast and Article with RingCentral
Sep 18, 2019
Newsletter Time Again - September Issue
Sep 6, 2019
New Podcast Series with NewVoiceMedia and Vonage for Cloud Contact Center
Sep 4, 2019
August Writing Roundup
Sep 3, 2019
August
Twilio SIGNAL - My 2 Main Takeaways on No Jitter
Aug 20, 2019
Adtran Connect - Quick Take and Photos
Aug 14, 2019
Next Stop - Huntsville, AL and Adtran
Aug 12, 2019
My Q&A with Mavenir - Wireless Challenges for Security and Fraud
Aug 9, 2019
Twilio SIGNAL 2019 - Quick Take and Pix
Aug 8, 2019
Newsletter Time - August Issue Published Now
Aug 7, 2019
Next Stop - San Francisco and Twilio
Aug 5, 2019
July
Brave New World - My Voice Summit 2019 Thoughts on BCStrategies
Jul 29, 2019
VOICE Summit 19 - Quick Pix
Jul 26, 2019
Next Stop - Newark and VOICE 2019 - and My Preview Q&A
Jul 22, 2019
VOICE Summit 19 - My Session - Voice and AI in the Enterprise
Jul 18, 2019
New Podcast with 8x8 - How Collaboration is Transforming Business
Jul 17, 2019
Newsletter Time - July Issue
Jul 11, 2019
June Redux - My Perspectives from Four Conferences on No Jitter
Jul 10, 2019
VOICE Summit 19 Update - What I'll Be Doing There
Jul 9, 2019
June Writing Roundup
Jul 1, 2019
June
My Poly Voyager 6200 Headset Review
Jun 20, 2019
Managed IT Services for SMBs - My Latest BCStrategies Post
Jun 19, 2019
Next Stop - San Diego and KAZOOcon
Jun 17, 2019
My Latest Podcast, with Talkdesk on EM360
Jun 11, 2019
Next Stop - London and Mavenir
Jun 7, 2019
Newsletter Time - June Issue and New Podcast
Jun 6, 2019
May
Writing Roundup for May
May 31, 2019
Next Stops - Toronto and Niagara Falls
May 31, 2019
What a Restaurant Can Teach You About Collaboration - My Latest on No Jitter
May 28, 2019
Guest Post for Talkdesk - WFM: the Customer is Always Right
May 15, 2019
Ribbon Perspectives19 - My Takeaways on BCStrategies
May 13, 2019
Newsletter Time Again - May Issue
May 9, 2019
New Podcast to Share - Enterprise Connect - and New Website Feature
May 2, 2019
April
April Writing Roundup
Apr 30, 2019
Slack - Got Their Mojo Workin' - My Thoughts on BC Strategies
Apr 30, 2019
Slack Frontiers - Quick Takeaways - Every Picture Tells a Story
Apr 26, 2019
Next Stop - San Francisco and Slack
Apr 22, 2019
My Next Webinar - How AI is Reshaping Collaboration
Apr 18, 2019
Guest Post on UC Today - Telephony: Foundational for Today's Voice and Tomorrow's Collaboration
Apr 12, 2019
AI + Speech = New Business Value - My Latest on No Jitter
Apr 9, 2019
Moving to a Cloud Contact Center - Are You Really Ready? - My Latest Report
Apr 5, 2019
Enterprise Connect 2019 - BCStrategies Podcast Recap
Apr 4, 2019
Newsletter Time - April Issue Now Published
Apr 3, 2019
March Writing Roundup
Apr 1, 2019
March
Wildix Convention 2019 - My Takeaways
Mar 29, 2019
Spotlight on Noble Systems
Mar 28, 2019
New Podcast to Share - AI in the Workplace
Mar 26, 2019
Enterprise Connect 2019 - My 3 Writeups
Mar 25, 2019
Next Stop - Washington DC and Wildix Convention
Mar 21, 2019
Enterprise Connect Shout-Out #2 - Am Speaking at SCTC’s Lunch Session
Mar 15, 2019
RingCentral - My Analyst Event Takeaways on BCStrategies
Mar 14, 2019
Speech Tech and AI in the Enterprise - Am Speaking at Enterprise Connect Next Tuesday
Mar 13, 2019
Cisco Collaboration Analyst Summit - Our BCStrategies Podcast
Mar 8, 2019
March Newsletter is Out Now
Mar 7, 2019
Enterprise Connect 2019 - BC Strategies Speaking Summary
Mar 6, 2019
Next Stop - San Francisco and RingCentral
Mar 4, 2019
February Writing Roundup
Mar 1, 2019
February
Enterprise Connect Preview on No Jitter - My Talk About Speech Tech in the Enterprise
Feb 27, 2019
New Podcast to Share - Future of Work Conference
Feb 22, 2019
Enterprise Connect - Early Bird Pricing Ends Tomorrow - Save $500 Here
Feb 21, 2019
Meet the New Boss - Cisco Collaboration Analyst Summit - Takeaways and Pix
Feb 20, 2019
My Latest White Paper - Leveraging Cloud Communications for SMBs
Feb 15, 2019
Alcatel-Lucent Enterprise Connex19 Conference Review - Mapping Out the Next 100 Years
Feb 12, 2019
Next Stop - Cisco and San Jose
Feb 11, 2019
January Writing Roundup
Feb 7, 2019
Next Webinar - Tomorrow: 3 Collaboration Trends for 2019
Feb 6, 2019
Newsletter time - February issue is out now
Feb 1, 2019
January
Going Deeper with AI - it's About Holding the Reservation, not Taking the Reservation
Jan 31, 2019
My Next Webinar - 3 Collaboration Themes for 2019
Jan 25, 2019
Two New BCStrategies Podcasts - Looking Back on 2018 and 2019 Predictions
Jan 23, 2019
Future of Work Expo is a Week Away
Jan 22, 2019
Spotlight on Phone.com: Small Can be Beautiful for Hosted UC - but it's Big Too
Jan 21, 2019
Being Strategic with Digital Transformation - My Latest on No Jitter
Jan 15, 2019
Enterprise Connect 2019 - $500 Extra Savings on Early Bird Rate Until Jan. 11
Jan 9, 2019
Newsletter Time - January 2019 Edition
Jan 7, 2019
Another Q&A on Future of Work with me - by Rich Tehrani
Jan 4, 2019
Another Podcast to Share - "I Demand the Cone of Silence!"
Jan 2, 2019
