December 2018

Sharing my Latest Podcast - Spotlight on Twilio
Dec 28, 2018

New BCStrategies Podcast - Vonage Analyst Event Takeaways
Dec 20, 2018

Enterprise Connect 2019 - Am Speaking There Again
Dec 18, 2018

Future of Work Expo is Coming - Registration Discount Offer
Dec 14, 2018

Newsletter Time - December Edition
Dec 10, 2018

Vonage Analyst Day - Showing a Strong Hand
Dec 6, 2018

My November Writing RoundupDec 3, 2018

Following Clues for Collaboration Success with Millennials - my Latest for No Jitter
Dec 3, 2018

My Q&A, Interviewed by 8x8
Dec 3, 2018

Webinar Shout-Out with 8x8 - Tomorrow - Leveraging the Cloud for Collaboration
Dec 3, 2018

November 2018

Next Stop - Scottsdale and Vonage
Nov 26, 2018

BroadSoft Connections - My BCStrategies Thoughts on Being Better with Cisco
Nov 19, 2018

TMC's Future of Work Expo - My Thoughts via Q&A, Part 2
Nov 16, 2018

My Next Webinar - with 8x8: How SMBs Can Leverage Cloud for Collaboration
Nov 15, 2018

BroadSoft Connections - Day 1 Quick Take and Photos
Nov 14, 2018

Collaboration - The Next Generation - My Latest with BCStrategies
Nov 13, 2018

Next Stop - Miami and BroadSoft Connections
Nov 12, 2018

Talkdesk Opentalk18 - Two Sets of Takeaways
Nov 9, 2018

My November Newsletter is Out
Nov 8, 2018

Next Stop - San Francisco and Talkdesk
Nov 5, 2018

My Latest Podcast - Adopting Collaboration in the Digital Workplace
Nov 2, 2018

Preview Q&A Interview for TMC's Future of Work Expo
Nov 1, 2018

October Writing Roundup
Nov 1, 2018


October 2018

My Next Webinar - Death of the PBX
Oct 23, 2018

Mavenir Analyst Day - Quick Take and Pix
Oct 19, 2018

Twilio SIGNAL - Day 2 Thoughts and Pix - OK Go, and do you Believe in Magic?
Oct 19, 2018

Twilio SIGNAL - Day 1 Pix
Oct 18, 2018

Next Stop - San Francisco for Twilio
Oct 17, 2018

Next Stop - Dallas for Mavenir
Oct 15, 2018

Shout-out for My October Newsletter
Oct 10, 2018

Cybercrime and Collaboration on Collision Course? My Latest on No Jitter
Oct 9, 2018

My Next Webinar - with No Jitter and Lucidchart
Oct 8, 2018

SCTC Conference - Quick Take, Pix and Video
Oct 5, 2018

My New Podcast with Genesys - Business Case for CCaaS
Oct 2, 2018

September Writing Roundup
Oct 1, 2018


September 2018

My New Infographic - 5 Things to Know About Slack
Sep 25, 2018

Next Stop - SCTC Conference, My Locknote, and Music from Little Pink!
Sep 20, 2018

Collaboration Vendors to Watch - Our BCStrategies Podcast
Sep 18, 2018

Slack Frontiers 2018 - My 3 Takeaways on BCStrategies
Sep 14, 2018

Next Webinar with Genesys - Exploring Options for Moving to the Cloud
Sep 13, 2018

Next Webinar - Making IT Strategic as Collaboration Moves to the Cloud
Sep 11, 2018

Slack Frontiers 2018 - Quick Take and Pix
Sep 7, 2018

My September Newsletter is Out Now
Sep 6, 2018

Next Stop - Slack Frontiers, San Francisco
Sep 4, 2018

August Writing Roundup
Sep 4, 2018


August 2018

Looking for Blockchain or Cryptocurrency Developers?
Aug 30, 2018

Voice - New and Improved, Thanks to AI - and Future of Work Expo Shout-Out, Part 2
Aug 27, 2018

Future of Work Expo - Early Shout-Out and Call for Speakers
Aug 27, 2018

More Thoughts on Blockchain and Collaboration - My No Jitter Post
Aug 21, 2018

Is the Gartner UC Magic Quadrant Dead? Our BCStrategies Podcast
Aug 20, 2018

Blockchain Futurist Conference, Toronto - Pix, Thoughts and Larry King
Aug 16, 2018

Next Up - Blockchain Futurist Conference, Toronto
Aug 10, 2018

July Writing Roundup
Aug 7, 2018

Newsletter Time - August Edition
Aug 3, 2018


July 2018

July 31 Webinar with Jive - Digital Transformation and Collaboration
Jul 24, 2018

My Next Webinar: Workplace Implications for Digital Technologies
Jul 19, 2018

My July Newsletter is Out!
Jul 13, 2018

Contact Center 2.0 - More Than Just Going to the Cloud - No Jitter
Jul 13, 2018

AI - is it Really Artificial? Our Latest BCStrategies Podcast
Jul 5, 2018

June Writing Roundup
Jul 3, 2018


June 2018

AI, Chatbots and Business Success
Jun 20, 2018

Is Ribbon Communications the New BroadSoft?
Jun 19, 2018

NEC Advantage - Quick Thoughts
Jun 15, 2018

Next Stop - NEC Advantage, Grapevine, Texas
Jun 11, 2018

Ribbon Communications, Perspectives18 - Photos and Quick Take
Jun 7, 2018

May Writing Roundup
Jun 4, 2018

Next Stop - Los Angeles and Ribbon Communications
Jun 1, 2018


May 2018

June 5 - our next SCTC regional event - Toronto
May 31, 2018

AI, Chatbots and Improving Customer Satisfaction
May 30, 2018

Managing CX from the Inside-Out - my Latest on No Jitter
May 23, 2018

Join Us - Fonolo's Next Google Hangout - Top Call Center Metrics
May 16, 2018

My Next Webinar - Collaboration Vendor Landscape Update
May 11, 2018

My May Newsletter is Out, Including a New Podcast - Subscribe Here
May 10, 2018

5 Signs it's Time to Change Your Phone System - My Latest Webinar
May 7, 2018

April Writing Roundup
May 4, 2018

Preview for New Series - AI, Chatbots and New Value in Contact Centers
May 3, 2018


April 2018

1 Week, 6 Cities, 2 Conferences and 7 Takeaways
Apr 30, 2018

Next Stop - Nashville and Genesys CX18
Apr 27, 2018

Next Speaking Spot - MoNage - Emerging Communications and the Digital Workplace
Apr 12, 2018

Shout-Out for my April Newsletter - Subscribe Here
Apr 11, 2018

Is the Contact Center Going the Way of the PBX?
Apr 10, 2018

March Writing Roundup
Apr 3, 2018


March 2018

Enterprise Connect - BCStrategies Podcast Review
Mar 28, 2018

Media Citings Summary Following Enterprise Connect
Mar 27, 2018

Enterprise Connect 2018 - My First Impressions, Literally
Mar 19, 2018

The New Voice - My Next Webinar
Mar 15, 2018

Quick Shout-Out for my March Newsletter
Mar 9, 2018

Enterprise Connect Preview #2 - New Podcast: Interviewed by No Jitter
Mar 8, 2018

Preview for Enterprise Connect - Our BCStrategies Podcast
Mar 7, 2018

February Writing Roundup
Mar 5, 2018


February 2018

Thoughts on ITExpo - Where the Phones Are
Feb 22, 2018

Preview of my Speech Tech Tutorial at Enterprise Connect on No Jitter
Feb 21, 2018

The Evolution of UC Technologies - My Latest on TechTarget
Feb 20, 2018

My Current Newsletter is Out - Signed Up Yet?
Feb 16, 2018

Updated Outlook on Avaya - Our BCStrategies Podcast
Feb 15, 2018

My Latest Cisco White Paper: AI in the Contact Center
Feb 12, 2018

ITExpo Preview #1 - Making Chatbots Your Most Valuable Asset
Feb 7, 2018

January Writing Roundup
Feb 5, 2018


January 2018

Next Up - ITExpo, Ft. Lauderdale - Moderating 3 Sessions
Jan 25, 2018

My Next Ziff Davis Webinar - 3 Collaboration Trends for 2018
Jan 12, 2018

My Next Webinar - 2018 Channel Outlook for UC
Jan 10, 2018

My 2018 Outlook for No Jitter - The Shape of Collaboration
Jan 9, 2018

Hackonomy - How BroadSoft Helps Service Providers Succeed with the Cloud
Jan 3, 2018


December 2017

2018 Business Comms Forecast - our Latest BCStrategies Podcast
Dec 29, 2017

Contact Center as a Service - my Latest TMC Article
Dec 27, 2017

Impact of Net Neutrality on the Enterprise - Our UCStrategies Podcast
Dec 26, 2017

JAA Subscriber Newsletter Launch
Dec 15, 2017

Shakeups and Shakeouts in Collaboration - Outlook for 2018
Dec 13, 2017

New UCStrategies Podcast - 2017 Year in Review
Dec 11, 2017

My New White Paper - Modeling CX to Create Tomorrow's Business Value
Dec 5, 2017

November Writing Roundup
Dec 4, 2017

November 2017

Will AI Become Like Organic Food?
Nov 30, 2017

RichCall Blog - Summary of Key Contact Center Technologies and Experts
Nov 10, 2017

Using "Hackonomy" to Create Customer Relevance - My Latest No Jitter Post
Nov 7, 2017

Cisco's Acquisition of BroadSoft - Our Podcast Analysis
Nov 3, 2017

October Writing Roundup
Nov 1, 2017


October 2017

Podcast - BC Summit Recap
Oct 30, 2017

Why Did Cisco Buy BroadSoft? I Think Taher Behbehani Knows Why
Oct 27, 2017

Next Stop - BroadSoft in Phoenix, then MoNage in Boston
Oct 20, 2017

Gartner's Magic Quadrant for UCaaS - Our UCStrategies Podcast
Oct 18, 2017

Shout-out for MoNage and next speaking event
Oct 17, 2017

Next Webinar - Messaging - the New Driver for Collaboration
Oct 11, 2017

September Writing Roundup
Oct 4, 2017

Market Analysis - How Mobility and Messaging are Transforming CX
Oct 3, 2017


September 2017

Apple Business Chat - Messaging, Mobility and Brand - My Current No Jitter Post
Sep 26, 2017

Next Stop - BC Summit, Palm Springs, CA
Sep 25, 2017

August Writing Roundup
Sep 5, 2017


August 2017

Reimagining Voice in the Age of AI
Aug 31, 2017

Customer Care for the Digital Generation - Guest Post for Upstream Works
Aug 28, 2017

UCStrategies Podcast - Gartner Magic Quadrant Report for the UC Sector
Aug 22, 2017

My Digital Transformation Series - Part 3: Driving Agility with Collaboration
Aug 18, 2017

My Next Webinar - Digital Assistants for Collaboration and Customer Care
Aug 14, 2017

Habitat Soundscaping from Plantronics - Now for Something Completely Different
Aug 9, 2017

Mitel's ShoreTel Acquisition - Our Take on UCStrategies
Aug 4, 2017

My Digital Transformation Series with RingCentral - Latest Post
Aug 3, 2017

July Writing Roundup
Aug 1, 2017


July 2017

3 Takeaways from Genband Perspectives17
Jul 21, 2017

Genband Perspectives17 - Quick Take
Jul 19, 2017

Next Stop - LA and Genband
Jul 14, 2017

June Writing Roundup
Jul 5, 2017


June 2017

Is the Enterprise MoNage-Ready?
Jun 29, 2017

My New White Paper - Real-Time Collaboration and Proactive Customer Service
Jun 28, 2017

Alexa, What's Amazon Up To? Our Latest UCStrategies Podcast
Jun 26, 2017

My Q&A with David Crook, Enghouse Interactive
Jun 23, 2017

Mid-Year Pause: 6 Weeks, 7 Events, and the State of Collaboration - My Latest on No Jitter
Jun 20, 2017

Next Webinar - IP Phones are Hot - Who Knew?
Jun 16, 2017

Next Stop - Boston - Speaking at MoNage Networking Event
Jun 15, 2017

New Kudo - Top 10 Telecom Experts to Follow
Jun 14, 2017

How Cloud Helps Enterprises Become Agile - My New Article in EM360 Magazine
Jun 9, 2017

Canadian Telecom Summit - Quick Take
Jun 6, 2017

May Writing Roundup
Jun 2, 2017

Next Stop - Here - Canadian Telecom Summit
Jun 2, 2017

Next Speaking Slot - Locknote at the SCTC's Canadian Regional Group Event
Jun 1, 2017


May 2017

NEC and Frank Viola - "Raising a Family" - My Q&A on Frank's Retirement
May 30, 2017

CPaaS Perspectives - Our Latest UCStrategies Podcast
May 26, 2017

CX17 - Genesys and ININ - Quick Take
May 25, 2017

Next Stop - Indianapolis and Genesys/ININ
May 19, 2017

My Next Webinar - Digital Transformation and Collaboration
May 18, 2017

Our Drivers of the Digital Economy Event - Thanks for Coming All!
May 17, 2017

My Next Speaking Event: The Digital Experience - Are We There Yet?
May 16, 2017

Messaging, Slack and Facebook - it's Complicated
May 15, 2017

NEC Advantage 2017 - Quick Update
May 12, 2017

Takeaways from Cisco's Customer Care Analyst Event
May 11, 2017

Movers and Shakers - Our Latest UCStrategies Podcast
May 10, 2017

Next Up - Speaking at Jeff Pulver's MoNage Networking Event in Toronto
May 9, 2017

Next Stop - Chandler, AZ and NEC
May 8, 2017

Go Time for May - First Stop, Montreal and Cisco
May 4, 2017

April Writing Roundup
May 2, 2017


April 2017

March Writing Roundup
Apr 3, 2017


March 2017

Monage 2017 - Chatbot Challenges and New Life for UC
Mar 28, 2017

Monage, San Jose - Quick Thoughts and Pix
Mar 23, 2017

Outbound Communication and Taking Contact Centers to the Next Level
Mar 16, 2017

Monage Spotlight: Bots, Messaging and UC in the Enterprise
Mar 15, 2017

Amazon Chime - Did They Buy the Wrong Company?
Mar 15, 2017

Here Comes Gen Z - My Webinar is Tomorrow
Mar 14, 2017

Here Comes Gen Z - My Next Webinar
Mar 9, 2017


February 2017

Jeff Pulver's Monage - March 20-23, San Jose
Feb 27, 2017

CafeX Analyst Event - "an Innovator, not a Disruptor"
Feb 27, 2017

Final Shout-Out for My Next Webinar - Is Slack UC?
Feb 20, 2017

Next Stop - San Antonio and CafeX
Feb 20, 2017

Avaya Engage - My Post-Chapter 11 Takeaways on UCStrategies
Feb 17, 2017

Telus Sourcing Solutions - How Carriers Can Succeed With Hosted Contact Center
Feb 16, 2017

Avaya Engage - Quick Thoughts
Feb 15, 2017

Next Stop - Avaya Engage, Las Vegas
Feb 14, 2017

ITExpo - Quick Pix
Feb 10, 2017

UCStrategies Podcast - Weighing in on Cisco Spark
Feb 3, 2017

ITExpo Shout-Out #2 - Panel Session: Emerging Technologies Influencing Your Business
Feb 3, 2017

January Writing Roundup
Feb 3, 2017

ITExpo Shout-Out #1 - Panel Session: Customer Service, Evolved
Feb 2, 2017

What, There's Something Better Than Real-Time?
Feb 1, 2017


January 2017

Microsoft and Cisco - Two Approaches to Room-Based Collaboration
Jan 31, 2017

My Next Webinar - Is Slack UC?
Jan 26, 2017

Expert Interview: Cloud Computing and Collaboration
Jan 25, 2017

UCStrategies Special Podcast - Avaya's Chapter 11 News
Jan 23, 2017

UCStrategies Podcast - Thoughts on Recent News
Jan 20, 2017

Just When You Thought UC Was the Answer...
Jan 19, 2017

UCStrategies Podcast - Predictions, Expectations and Hopes for 2017
Jan 18, 2017

2016 in Review - Our UCStrategies Podcast
Jan 6, 2017

My 2016 - By The Numbers
Jan 4, 2017


December 2016

UCStrategies Recap of BroadSoft and Nextiva Conferences
Dec 14, 2016

My Next Webinar - 2017 VoIP Opportunities
Dec 9, 2016

ShoreTelOne Conference - Quick Take
Dec 7, 2016

November Writing Roundup
Dec 5, 2016

Next Stop - ShoreTel in Orlando
Dec 2, 2016

BroadSoft and Nextiva Conferences - UCStrategies Recap
Dec 2, 2016

Is IT Collaborating on Collaboration?
Dec 1, 2016


November 2016

Digital Disruption and Transformation - Our Latest Podcast
Nov 30, 2016

Schulich Tech Leader Talk - Musing on AI and Machine Learning
Nov 24, 2016

Nextiva - Kawasaki and the Woz - My Conference Takeaways on UCStrategies
Nov 21, 2016

New Podcast - BC Summit Takeaways
Nov 16, 2016

NextCon16 - Nextiva and Jumping Curves
Nov 15, 2016

Next Stop - Nextiva, Scottsdale, AZ
Nov 11, 2016

New JAA Blog Award - Broadview Networks
Nov 3, 2016

My Next Webinar - UC and the Contact Center
Nov 1, 2016

September/October Writing Roundup
Nov 1, 2016


October 2016

Making Sense of the Messaging Landscape
Oct 31, 2016

Next Stop - Palm Springs and the BC Summit
Oct 28, 2016

Getting the Message About Messaging
Oct 26, 2016

My Next Webinar - Machine Learning and Utility Asset Management
Oct 25, 2016

We're on to Kansas City - SCTC Event and Playing with the SIPtones!
Oct 14, 2016

The Case for Private Cloud When Considering Hosted Solutions
Oct 10, 2016

My Q&A with Jeff Pulver - MoNage and the Emerging Messaging Opportunity
Oct 7, 2016

Contact Center Industry Disruption - Our Latest UCStrategies Podcast
Oct 4, 2016

Video Meeting Gateway - Bridging the Islands of Video
Oct 3, 2016


September 2016

Next Stop - Genesys G-Force, Miami
Sep 30, 2016

My Next Webinar - Choosing the Right VoIP Partner
Sep 29, 2016

"This is Craziness" - My Takeaways from Jeff Pulver's MoNage Event
Sep 28, 2016

MoNage Conference - Quick Post
Sep 21, 2016

My Next Webinar - Choosing the Right Partner for VoIP
Sep 15, 2016

Am Speaking at MoNage Next Week - Jeff Pulver's New Event
Sep 13, 2016

My Video Interview with Systems Integrator SPS about Collaboration
Sep 12, 2016

Why Are We Still Talking to Customers? More From My TMC Column
Sep 9, 2016

Next Up - Speaking at Metaswitch Canada Technology Day
Sep 8, 2016

Why Aren't You Using Video? My Latest Column
Sep 6, 2016

August Writing Roundup
Sep 1, 2016


August 2016

Dialpad's New Study About Anywhere Workers - UC Implications
Aug 30, 2016

UC/Collaboration Market Consolidation Review - UCStrategies Podcast
Aug 15, 2016

Why Are We Still Working in Offices? My Latest Article
Aug 11, 2016

Our UCStrategies Podcast - Gartner's UC Magic Quadrant
Aug 4, 2016

My Writing Roundup - July and June - and the Bigger Picture for JAA
Aug 2, 2016


July 2016

My New Article - Tomorrow's UC - Nobody's Talking About Voice
Jul 29, 2016

New Article: UC's Future Ain't What it Used to Be
Jul 26, 2016

My New White Paper for Vonage Business: The Communications Gap
Jul 25, 2016

My Next Webinar - 5 Business Problems Addressed by UC
Jul 22, 2016

Welcome to my New Site!
Jul 21, 2016


June 2016

Refresh Coming for my Blog and Website
Jun 30, 2016

Is Microsoft's Purchase of Linkedin a Good Idea?
Jun 24, 2016

New JAA Content - Two Papers for ShoreTel
Jun 23, 2016

Is Interactive Intelligence an Exponential Organization?
Jun 20, 2016

Tower of Babel and Texting, plus a few updates
Jun 17, 2016

Call-out - my UC Webinar next Tuesday with ShoreTel
Jun 10, 2016

Interactions 2016 - Reimagine the Future
Jun 9, 2016

Next Stop - Indy for Interactions 2016
Jun 3, 2016

May Writing Roundup
Jun 3, 2016

Why Are We (Still) Using UC?
Jun 2, 2016


May 2016

My Next Webinar - UC Deployment Options with ShoreTel
May 27, 2016

NEC's Advantage 2016 Conference - UCS Podcast
May 26, 2016

My Webinar Tomorrow - Hosted VoIP for SMBs
May 24, 2016

NEC Advantage 2016 - Quick Take
May 20, 2016

Next Stop - Jacksonville for NEC and Another SIPTones Gig!
May 16, 2016

CPaaS - New Acronym for UC - Our UCS Podcast
May 13, 2016

Hosted VoIP - My Next Webinar
May 9, 2016

April Writing Roundup
May 5, 2016

More ETS Thought Leadership - GIS and Smart Grid
May 4, 2016

Energy Thought Summit Redux - Video of my Open Mic Session
May 3, 2016

Mitel/Polycom Deal - our UCStrategies Podcast
May 2, 2016


April 2016

Gone Fishing
Apr 22, 2016

Flashback Friday - Cisco Telepresence Turns 5 - Oct. 2011
Apr 22, 2016

My UC Expo Article: Flexible Working - Adapting to New Challenges
Apr 18, 2016

Toronto - We're Number 11!
Apr 15, 2016

Lowering the Barriers to UC with the Cloud - My New Post
Apr 14, 2016

My Next Webinar - Hosted VoIP for SMBs
Apr 11, 2016

My VoIP Group Interview - Spotlight on the LatAm Market
Apr 8, 2016

Why Are We Still Using Email?
Apr 7, 2016

Next Stop - Chicago and Cisco
Apr 5, 2016

March Writing Roundup
Apr 1, 2016


March 2016

What Millennials, Mobility and 5G Mean for UC - My Channel Partners Takeaways
Mar 31, 2016

ETS16 - Day 1 Quick Hits
Mar 30, 2016

UCS Podcast - Role of Customer Engagement in the Contact Center
Mar 29, 2016

Channel Partners Conference - Two More Posts: Vonage and Microsoft
Mar 28, 2016

Energy Thought Summit, Austin - Final Shout-Out!
Mar 24, 2016

Channel Partners Conference - My Initial Posts
Mar 23, 2016

Next Stop - Channel Partners Conference, Las Vegas
Mar 15, 2016

Energy Thought Summit - My Q&A Interview Series
Mar 10, 2016

Why Are We Still Using Desk Phones?
Mar 9, 2016

Humans - Bringing the Personal Touch to Energy
Mar 8, 2016

Univago - Solving Video From the Cloud
Mar 4, 2016

February Writing Roundup
Mar 3, 2016


February 2016

Energy Thought Summit Updates
Feb 29, 2016

Vertical Communications - Can They Succeed Selling Direct?
Feb 23, 2016

Tomorrow - My Hosted UC Webinar
Feb 22, 2016

5 Things You Need to Know About Hosted UC - My Next Webinar
Feb 17, 2016

Convergence in Smart Grid - Transforming the Chaos Series #3
Feb 11, 2016

Next Stop - Dallas and Vertical Communications
Feb 9, 2016

Is Presence Dead? Our Latest UCS Podcast
Feb 8, 2016

My Latest Smart Grid Article - Emergence Theme Around Technology and Innovation
Feb 5, 2016

New Article - Top 6 Tips Shaping the Customer Experience
Feb 4, 2016

January Writing Roundup
Feb 2, 2016

Unify Analyst Conference - UCStrategies Podcast Review
Feb 1, 2016


January 2016

Unify and Circuit Redux - My Take, Second Time Around
Jan 29, 2016

How NOT to Make UC Strategic - My Current Column
Jan 27, 2016

Loose End #2 - Podcast on Customer Experience Trends for 2016
Jan 22, 2016

Loose End #1 - Am in Fonolo's Top Contact Center Analysts List
Jan 22, 2016

Unify 2016 Analyst Conference - Quick Take
Jan 21, 2016

Next Stop - Brrrmuda and Unify's Analyst Conference
Jan 19, 2016

ITExpo Shout-out and Moderated Sessions
Jan 18, 2016

Transformation Challenges Facing Utilities - My Latest Smart Grid Post
Jan 15, 2016

2016 Outlook - One More For You - UCStrategies Podcast
Jan 14, 2016

Cisco's Toronto Innovation Centre Opening Event
Jan 13, 2016

Three Criteria for Evaluating UCaaS Providers
Jan 8, 2016

Digest of my Reviews for 2015 and 2016
Jan 7, 2016

UCStrategies Podcast - 2015 Highlights
Jan 5, 2016

December Writing Roundup
Jan 4, 2016


December 2015

How to Make UC Strategic - New Article
Dec 30, 2015

My TMC Interview - State of UC&C
Dec 22, 2015

5 Trends Driving UC in 2016 - New Article
Dec 18, 2015

Cisco and the New Era of Collaboration
Dec 17, 2015

Two Things to Know About Hosted UC
Dec 14, 2015

Business Benefits of the Cloud for UCaaS
Dec 10, 2015

UC Summit/BC Summit Podcast
Dec 9, 2015

Upcoming Webinar - "BYOD Mobility or Bust"
Dec 8, 2015

Telecom 2015 Video Interviews - Here's Mine
Dec 4, 2015

Next Stop - San Francisco and Cisco's Collab Summit
Dec 4, 2015

November Writing Roundup
Dec 3, 2015

New Series on UCaaS for Tech Target
Dec 1, 2015


November 2015

UC Summit - Three Takeaways - Searching for the Center
Nov 25, 2015

UC Summit - First Take
Nov 17, 2015

ITExpo Preview - Never too Early for Florida
Nov 13, 2015

Atos Acquisition of Unify - UCStrategies Podcast
Nov 12, 2015

UC Summit - Starts This Sunday
Nov 11, 2015

Choosing a VoIP Vendor - New Buyer's Guide
Nov 6, 2015

My Next Webinar: So, You Think You Can Collaborate?
Nov 5, 2015

UC Summit 2015 - November 15-18
Nov 3, 2015

October Writing Roundup
Nov 2, 2015


October 2015

Telecom 2015 Conference - Quick Take
Oct 29, 2015

BroadSoft Announces Tempo - UCStrategies Podcast
Oct 26, 2015

So, You Think You Can Collaborate? My Next Webinar
Oct 26, 2015

Next Event - Speaking at Telecom 2015 Next Week
Oct 21, 2015

Slack May be the Uber of the UC Space
Oct 20, 2015

SCTC Conference Coda - Our SIPTones Gig
Oct 19, 2015

Three Buying Principles for UC - New Feature
Oct 16, 2015

SCTC Conference Recap
Oct 16, 2015

Four Ways UC Benefits Productivity - New Feature
Oct 7, 2015

How SMBs Really Feel About UC - My New Paper
Oct 6, 2015

Next Stop - SCTC Conference, Atlanta
Oct 5, 2015

September Writing Roundup
Oct 2, 2015

The Evolution of UC Technology - My Latest Series
Oct 1, 2015


September 2015

Is UC the Best Solution for Collaboration?
Sep 30, 2015

Predictions we got Wrong - Latest UCS Podcast
Sep 21, 2015

Rethinking Collaboration - My Latest Column
Sep 17, 2015

CTCA Golf Tourney - Last Hurrah
Sep 11, 2015

Why Audio Quality Matters for Conferencing
Sep 10, 2015

Making Music - Again - with the SIPtones in Indy - Video Highlights
Sep 3, 2015

Next Smart Grid Webinar - Predictive Analytics
Sep 3, 2015

August Writing Roundup
Sep 2, 2015

Back to Work - Gartner UC Magic Quadrant Podcast
Sep 1, 2015


August 2015

My "Coffee with Chris" Podcast - Comms Technology, Disruption and Millennials
Aug 21, 2015

My New White Paper for Cisco: The Omnichannel Experience
Aug 19, 2015

My VoIP "Buying Decisions Series" for TechTarget - Parts 1 - 3
Aug 18, 2015

ADTRAN Connect - First Take
Aug 14, 2015

UCStrategies Podcast - Is There Really a UC Market with SMBs?
Aug 10, 2015

Next Stop - ADTRAN Connect
Aug 7, 2015

My New E-Guide: 3 Hot Buttons for Hosted UC
Aug 6, 2015

Three VoIP Use Cases - My TechTarget Series Continues
Aug 5, 2015

July Writing Roundup
Aug 4, 2015


July 2015

UCS Podcast: What Is/Should be Kaput or End-of-Life?
Jul 31, 2015

Analyzing VoIP Basics - New Post, New Series
Jul 30, 2015

New Accolade for my Blog - 2015 Top Tech Blog Awards
Jul 29, 2015

How is Microsoft Doing in UC These Days?
Jul 27, 2015

What SMBs Think About UC - New Research
Jul 24, 2015

Should SMBs Buy From Incumbents?
Jul 23, 2015

Wednesday Webinar - What to do with your Aging Phone System
Jul 13, 2015

UCStrategies Podcast - Is UCaaS a Blip or a Trend?
Jul 10, 2015

Cisco Canada - Pan Am Games Update
Jul 10, 2015

June Writing Roundup
Jul 8, 2015

State of UC 2015 - The Experts Weigh In
Jul 7, 2015


June 2015

Next Webinar - What to do with your old Phone System
Jun 26, 2015

Nielsen IT Consulting New Office Reception
Jun 25, 2015

Reflecting on Interactions 2015 - UCStrategies Podcast
Jun 22, 2015

My Next Webinar - 3 Hosted UC Hot Buttons - June 23
Jun 18, 2015

Interactions 2015 - Big Bets, Smart Bets, Great Music, and a Silver Lining for UC
Jun 15, 2015

"VoIP Security - It's Real But So Are the Solutions"
Jun 12, 2015

Next Webinar with ShoreTel - Three UC Hot Buttons
Jun 11, 2015

May Writing Roundup
Jun 8, 2015

UCStrategies Podcast - is Messaging Helping or Hurting UC?
Jun 8, 2015

CTCA Conference Wrapup - My Thoughts on UCStrategies
Jun 5, 2015

Interactions 2015, Indy - Next Up
Jun 5, 2015

Next Stop - CTCA 2015 Conference
Jun 3, 2015

Canadian Telecom Summit Highlights
Jun 2, 2015


May 2015

Next Up - Canadian Telecom Summit
May 29, 2015

Why a Collaboration Vision Matters for Bringing Lines of Business Together
May 27, 2015

Genband Perspectives 2015 - 4 Takeaways
May 26, 2015

Next stop - Orlando and Genband Perspectives
May 15, 2015

CTCA Spring Conference Shout-Out
May 11, 2015

April Writing Roundup
May 4, 2015

Two UC Messages from Cisco's Customer Collaboration Summit
May 1, 2015


April 2015

Understanding Adoption Barriers to Collaboration, Part 2
Apr 28, 2015

GetVoIP's Top UC Experts - Me and 49 Others!
Apr 23, 2015

State of the Mid-Market with UC
Apr 20, 2015

My Next Webinar - Why the Time is Now for Hosted VoIP - April 21
Apr 17, 2015

Mitel's Crystal Ball - Business Communications in 2025
Apr 15, 2015

Understanding Adoption Barriers to Collaboration, Part 1
Apr 10, 2015

Next stop, London, ON - speaking on UC
Apr 8, 2015

March Writing Roundup
Apr 2, 2015


March 2015

Energy Thought Summit - Another Takeaway - Education
Mar 31, 2015

UC Trends and Smart Grid Opportunities - Lessons for Both
Mar 31, 2015

Next Webinar - Hosted VoIP for SMBs
Mar 30, 2015

TIA’s Network of the Future Conference
Mar 27, 2015

Energy Thought Summit - Quick Update
Mar 26, 2015

Energy Thought Summit, Austin - Final Shout-Out and Recap of my Posts
Mar 20, 2015

Verizon’s Virtual Communications Express – Big can be Beautiful too
Mar 18, 2015

Next Up - Energy Thought Summit, Austin - Smart Grid, Smart Cities, Smart Homes and More
Mar 17, 2015

Complexity versus Simplicity in Making Collaboration Work
Mar 16, 2015

UC and the Public Sector Seminar, London ON - Join Us!
Mar 12, 2015

Three Ways SIP Phones Add Value to Hosted VoIP - New Article
Mar 10, 2015

BYOE and End User-Driven UC
Mar 9, 2015

February Writing Roundup
Mar 6, 2015

Will UC Become a Loss Leader?
Mar 5, 2015

Collaboration Insights – Getting Work Done – New Series
Mar 2, 2015


February 2015

New Article - Five Considerations for Buying SIP Phones
Feb 26, 2015

Key Considerations for Choosing SIP Phones - my new White Paper
Feb 24, 2015

Why BYOD Matters and Success Strategies for UC - my next Webinar
Feb 20, 2015

Yorktel case study - the right way to sell video
Feb 18, 2015

Cisco Canada's New HQ - Hard Hat Tour
Feb 16, 2015

VoIP and Voice Quality - UCStrategies Podcast
Feb 12, 2015

January Writing Roundup
Feb 6, 2015

My Next Webinar - Why BYOD Matters with UC
Feb 5, 2015


January 2015

My UCStrategies Post: VoIP at 20 and Why the Best is Yet to Come for UC
Jan 29, 2015

ITExpo Miami - Quick Hits
Jan 29, 2015

ITExpo Panel Update - Customer Experience and Telco 2.0
Jan 26, 2015

Metaswitch Canada Technology Day on Monday - Speaking at 10:15
Jan 23, 2015

ETS15 in Austin, March 25-26 - my Smart Grid Hat and new Articles
Jan 22, 2015

ITExpo Preview #2 - Panel: Customer Experience and Telco 2.0
Jan 21, 2015

Last call - today's ShoreTel webinar - noon ET - not 2pm
Jan 20, 2015

ITExpo Preview #1 - Panel: What is Real UC, Really?
Jan 20, 2015

2015 UC Forecast - UCStrategies Podcast
Jan 15, 2015

Omni-Channel Contact Centers - my Current TMC Column
Jan 14, 2015

ITExpo Preview - JAA Interviewed by TMC: "The Tech Road Ahead"
Jan 13, 2015

2014 UC Review - UCStrategies Podcast
Jan 13, 2015

My New White Paper - How BYOE Drives Value for UC
Jan 12, 2015

ShoreTel Shout-out #1 - Next Week's BYOE/UC Webinar
Jan 12, 2015

Metaswitch Technology Day: Canada - Speaking Jan. 26
Jan 9, 2015

Next ZD Webinar - UC and BYOD - Feb. 24
Jan 7, 2015

December Writing Roundup
Jan 6, 2015


December 2014

Next Webinar, with ShoreTel - Understanding BYOE and Driving Value for UC
Dec 30, 2014

2015 UC Outlook - Who's Driving the Bus?
Dec 29, 2014

ITExpo is Coming - R U Going?
Dec 23, 2014

My New Column with Network World and First Post: "Do you know your VoIP?"
Dec 12, 2014

Fonolo's Top Contact Center Analysts Review - JAA Included Again
Dec 9, 2014

Next Webinar - VoIP and the Business Case for Remote Working
Dec 5, 2014

November Writing Roundup
Dec 4, 2014


November 2014

Backbone Magazine - 2015 Technology Resource Guide
Nov 26, 2014

Can Cisco and Project Squared Drive Innovation?
Nov 25, 2014

Cisco Collaboration Summit - Quick Thoughts, Pix and a Wayback Video clip
Nov 20, 2014

Next Stop - LA and Cisco Collaboration Summit
Nov 14, 2014

Next Webinar - VoIP and Remote Working
Nov 10, 2014

Your Boss Just Heard from your Tablet - You're Fired
Nov 7, 2014

October Writing Roundup
Nov 3, 2014


October 2014

Hits and Misses - 6 Takeaways from Unify's Circuit Launch
Oct 30, 2014

What's the latest with Huawei? UCStrategies podcast update
Oct 29, 2014

Unify, Ansible and now Circuit - UCStrategies Podcast
Oct 28, 2014

Unify Analyst Summit - Quick Thoughts
Oct 24, 2014

Next Stop - Unify's Analyst Event
Oct 21, 2014

Is the Internet of Things Good for your Business?
Oct 15, 2014

Canadian Contact Center Trends - my Next Speaking Appearance
Oct 13, 2014

Deploying Cloud-Based Contact Center Solutions with Lync
Oct 7, 2014

UCStrategies Talks UC with... Me
Oct 3, 2014

Gartner's Magic Quadrant for UCaaS - UCStrategies Weighs In
Oct 2, 2014

September Writing Roundup
Oct 1, 2014


September 2014

Can Cisco Crack the Code for Video? Do They Need To?
Sep 29, 2014

Sept 30 Webinar - Cloud TCO and the Contact Center
Sep 25, 2014

Will Messaging Displace Voice?
Sep 24, 2014

Social Customer Service - new Podcast
Sep 18, 2014

My CTCA Presentation - Millennials and Collaboration
Sep 9, 2014

Upcoming Webinar Q&A Panel - Cloud TCO and the Contact Center
Sep 4, 2014

August Writing Roundup
Sep 2, 2014


August 2014

Five Things We Can Learn From Millennials About Collaboration
Aug 28, 2014

VoIP's Hidden Value for SMBs - Webinar Reminder, Aug. 26
Aug 22, 2014

Webinar Reminder - VoIP's Hidden Value - August 26
Aug 14, 2014

Is UC Succeeding or Failing?
Aug 8, 2014

July Writing Roundup
Aug 6, 2014


July 2014

Internet of Things Twitter Chat - Full Replay Posted Now
Jul 31, 2014

Last Call - Today's Twitter Chat on the Internet of Things
Jul 30, 2014

VoIP's Hidden Value for SMBs - Aug. 26 Webinar
Jul 28, 2014

The Race for UC in the Cloud - is Avaya too late?
Jul 24, 2014

Shout-out for our July 30 Twitter Chat on the Internet of Things
Jul 22, 2014

A Twitter Chat on the Internet of Things - Join us, July 30
Jul 15, 2014

Are you Communicating or Collaborating?
Jul 10, 2014

Multichannel and the Contact Center - join us with Fonolo, July 17
Jul 9, 2014

Internet Trends 2014 from Mary Meeker - UC Implications
Jul 8, 2014

June Writing Roundup
Jul 3, 2014

Changing IT Spending Habits in the UC Space - UCS Podcast
Jul 2, 2014


June 2014

Making Music with the SIPtones at Interactions 2014
Jun 27, 2014

New Contact Center Research from Interactive Intelligence
Jun 25, 2014

Personal Video and UC - "What are You Afraid Of?", Part 2
Jun 18, 2014

UCStrategies Podcast - Interactions 2014 Recap
Jun 17, 2014

GENBAND Perspectives 2014 - Takeaways, Pix, Tricks and Throwbacks
Jun 13, 2014

Best in Biz Awards - am judging again this year
Jun 12, 2014

Interactions 2014 - PureCloud, Millennials, Boulders, Football and the SIPtones!
Jun 6, 2014

Next Stop - Orlando and GENBAND
Jun 6, 2014

Infographic - The Rise and Fall of Nortel
Jun 5, 2014

May Writing Roundup
Jun 2, 2014


May 2014

Next Stop - Interactions in Indy
May 30, 2014

Wanna Hangout? Google Hangouts and UC
May 29, 2014

MetaswitchForum 10 - Quick Thoughts
May 15, 2014

Migrating Your Business to VoIP - Webinar this Friday
May 14, 2014

What is Cisco Selling? It's not UC.
May 14, 2014

Personal Video and UC - What are You Afraid Of?
May 13, 2014

Cisco Customer Collaboration Day - Quick Thoughts
May 9, 2014

Next Stop - Metaswitch Forum, NOLA, plus my show guide essay
May 9, 2014

April Thought Leadership Roundup
May 6, 2014

Next Stop - Phoenix, Cisco Customer Collaboration Day
May 6, 2014

5 Trends in the UC Marketplace - Interview Feature
May 5, 2014


April 2014

UC Summit 2014 - Highlights and 7 Takeaways
Apr 30, 2014

Migrating Your Business to VoIP - Next Webinar, May 16
Apr 28, 2014

Next Stop - UC Summit, La Jolla
Apr 25, 2014

Life After Nortel Webinar - this Friday at 1ET
Apr 23, 2014

Cisco Connect 2014 - Takeaways
Apr 17, 2014

This week's smart grid webinar - reminder and update
Apr 16, 2014

Next Stop: Toronto and Cisco Connect
Apr 15, 2014

CTCA Conference - Quick Coda and Presentation Links
Apr 15, 2014

VoIP Security - What You Don't Know Can Hurt You - new article
Apr 14, 2014

Is Voice Really Dead?
Apr 11, 2014

Why Does Customer Service Suck?
Apr 10, 2014

Life After Nortel - my next Webinar, April 25
Apr 10, 2014

Calling all Conferencing Users - Share Your Experiences in a Survey (with prizes!)
Apr 8, 2014

Next Stop - Gravenhurst, ON - CTCA Conference
Apr 7, 2014

Next Smart Grid Webinar - Managing Outages in Extreme Weather
Apr 4, 2014

State of Cloud-Based Solutions and Ecosystems - UCStrategies Podcast
Apr 3, 2014

Book Review - Hacking Exposed for UC and VoIP
Apr 3, 2014

March Writing Roundup - my top 7 Picks
Apr 2, 2014

Colonel Chris Hadfield - Lessons Learned from Collaborating in Space
Apr 1, 2014


March 2014

Words of the Woz and other ETS Takeaways - we need Invention, not Innovation
Mar 28, 2014

ETS - Quick Highlights
Mar 25, 2014

Next stop - ETS in Austin, TX
Mar 21, 2014

Amazon Mayday and the Toronto Ice Storm
Mar 18, 2014

Top 100 Tech Podcasters as per GetVoIP - me and 99 Others!
Mar 14, 2014

CTCA Spring Conference - Will be Speaking There
Mar 11, 2014

ETS - Energy Thought Summit - March 24-25, Austin - Coming?
Mar 6, 2014

Role of Multichannel in the Contact Center - UCS Podcast
Mar 4, 2014

February Writing Roundup - My Top 8 Picks
Mar 4, 2014

Evolution of VoIP Webinar, Tomorrow at 2 - Join Us!
Mar 3, 2014


February 2014

All You Need Is Lync - Altogether Now...
Feb 26, 2014

How Bob Newhart Would Respond to UC
Feb 24, 2014

ETS is Coming - Energy Thought Summit, March 24-25
Feb 24, 2014

Google Hangout - Future of the Contact Center, Feb. 27
Feb 18, 2014

Webinar - Increasing Customer Engagement in the Contact Center
Feb 17, 2014

Next Webinar: Evolution of VoIP, March 4
Feb 14, 2014

2014 VoIP Outlook: Analyst Roundup (including JAA)
Feb 13, 2014

VoIP Security and Cybersecurity in the Spotlight - are you Listening Now?
Feb 5, 2014


January 2014

ITExpo Miami - Key Takeaways
Jan 31, 2014

What Trends Will Fizzle in 2014 - UCStrategies Podcast
Jan 29, 2014

Upcoming Webinar - The Evolution of VoIP
Jan 27, 2014

My New Word for 2014 - Bifurcation
Jan 24, 2014

2014 UC Outlook - Our Latest UCStrategies Podcast
Jan 22, 2014

ITExpo Session #3 - Big Data and the Customer Experience
Jan 22, 2014

ITExpo Session #2 - Transitioning Your Enterprise to UC
Jan 21, 2014

ITExpo Session - Next Generation Contact Centers
Jan 20, 2014

ITExpo Preview #1 - Ontario Pavilion Briefing
Jan 16, 2014

2013 in Review for UC - UCStrategies Podcast
Jan 15, 2014

Amazon Mayday and Your Contact Center
Jan 14, 2014

New UC Column for me on InformationWeek - First Post Running Now
Jan 10, 2014

IT Expo 2014, Miami - Be There?
Jan 2, 2014


December 2013

Our Next Contact Center Webinar - the Holy Grail for Increasing Personalization and Engagement
Dec 16, 2013

My New White Paper - "VoIP Security - More Than Just IT Risk"
Dec 13, 2013

What Millennials can teach us about collaboration
Dec 11, 2013


November 2013

UCS Podcast - Mitel/Aastra and Industry Consolidation Trends
Nov 27, 2013

JFK's Assassination at 50 Revisited - the Day the Music Died
Nov 22, 2013

Cisco Collaboration Summit and Q1 Earnings - is Their Mojo Back?
Nov 19, 2013

Creative Destruction - is RIM's Loss Apple's Gain?
Nov 18, 2013

Housekeeping update - new RSS feed for my subscribers
Nov 18, 2013

Reminder - Tomorrow's Webinar on Hosted VoIP Trends for SMBs
Nov 14, 2013

Smart Grid Webinar - Critical Infrastructure Protection
Nov 13, 2013

The Upside of Personalization for UC
Nov 12, 2013

My AudioCodes Visit / Quick Thoughts on Israel
Nov 11, 2013


October 2013

Amazon's "Mayday" Button - Contact Center Implications - Webinar
Oct 28, 2013

UCStrategies Podcast - State of SBCs with UC
Oct 25, 2013

My Next Webinar - VoIP Adoption for SMBs - November 15
Oct 22, 2013

Next Stop - Florida - Cisco Collab Summit
Oct 21, 2013

Pros and Cons of Desktop Video
Oct 18, 2013

Just Win, Baby!
Oct 15, 2013

UCSrategies Podcast: Keep or Toss PBX? Cloud or Premise? Discuss!
Oct 10, 2013

Managing Power Outages - Smart Grid Webinar This Wednesday
Oct 7, 2013

The Consumerization of Video Conferencing
Oct 7, 2013

The State of Teleworking - UCStrategies Podcast
Oct 4, 2013

Last Call - Today's UC Webinar with Jabra at 2pm ET
Oct 3, 2013


September 2013

Fonolo's Take on Top Contact Center Analysts
Sep 27, 2013

Webinar Next Week with Jabra - Shifting to UC for SMBs - Join Us!
Sep 26, 2013

Collaboration vs. Connectivity - my updated view of the video conferencing space on UCStrategies
Sep 25, 2013

Microsoft Technology Centre/Lync Love Day - Toronto
Sep 23, 2013

Smart Grid Webinar Reminder - Tomorrow at 4 ET - Smart Metering Programs
Sep 23, 2013

LifeSize Tech Day - Quick Thoughts and Cool Photos
Sep 20, 2013

UCStrategies Podcast - UC Trends and News Roundup
Sep 19, 2013

The Downside of Personalization
Sep 13, 2013

Meeting of the Minds, Toronto - Takeaways, Images and Pix
Sep 11, 2013

Smart Grid Webinar - Sept. 24 - Smart Metering Programs
Sep 9, 2013

Next Stop - Here - Meeting of the Minds
Sep 6, 2013

Skype Just Turned 10 - Time Flies!
Sep 3, 2013


August 2013

ITExpo Takeaways - Innovation, Startups and Implications for UC
Aug 29, 2013

ITExpo 2013, Las Vegas - Day 1
Aug 28, 2013

ITExpo Preview - Session #3 - VaaS
Aug 16, 2013

ITExpo Preview - Session #2
Aug 15, 2013

ITExpo Preview - Session #1
Aug 14, 2013

BestinBiz Awards Winners Announced
Aug 13, 2013

ITExpo - 24 Days and Counting....
Aug 2, 2013

UC Pitfalls and Opportunities
Aug 1, 2013

Now You Want Me to Collaborate? Leave Me Alone!
Aug 1, 2013


July 2013

New Research - Promising UC Outlook for SMBs
Jul 31, 2013

Smart Grid Future Outlook Webinar - Thursday, July 18
Jul 17, 2013

Zpryme Webinar - Future Solutions for the Smart Grid
Jul 5, 2013

Merits of UC in the Cloud - EM360 Podcast/Article Now Posted
Jul 5, 2013

Ziff Davis Webinar - Evolution of Fax
Jul 5, 2013


June 2013

If I was a channel, would I partner with Mitel?
Jun 28, 2013

Mitel Business Partner Conference - First Thoughts
Jun 27, 2013

Next Stop - Mitel BPC 2013, Ft. Lauderdale
Jun 21, 2013

Last Call - Tomorrow's Zpryme Webinar - State of the U.S. Smart Grid Market
Jun 19, 2013

Zpryme U.S. Smart Grid Webinar Update - Bigger, Better... and New Date!
Jun 12, 2013

UC in 2013 - Time to Change the Channel?
Jun 12, 2013

Update on Zpryme Webinar on U.S. Smart Grid Market - Free Now!
Jun 11, 2013

Zpryme Webinar - State of the U.S. Smart Grid Market, June 13
Jun 3, 2013

Cisco Connect 2013, Toronto - IOT and Beyond
Jun 3, 2013


May 2013

UCS podcast - the future for IT
May 31, 2013

Microsoft Lync, UC and CEBP - Connecting the Dots
May 29, 2013

Creating Business Value via UC and Collaboration - my Enterprise Management Interview with Sonus
May 21, 2013

Interactions 2013 - My Takeaways and Some Music Too
May 15, 2013

Next Stop - Indianapolis and Interactions 2013
May 10, 2013

UC Summit 2013 Takeaways - Podcast
May 9, 2013

Reminder - Smart Grid Cybersecurity Webinar - Wed., May 8
May 7, 2013

Where Conferencing fits into UC - Podcast
May 1, 2013


April 2013

UC Webinar with ShoreTel - This Thursday at 2 ET
Apr 30, 2013

Do You Have a Mobile Strategy?
Apr 29, 2013

Best in Biz Awards - am on the 2013 Judging Panel
Apr 25, 2013

UC Webinar with ShoreTel - May 2
Apr 24, 2013

UC Summit Preview - Lync and the Channel Opportunity
Apr 22, 2013

Cybersecurity Webinar for Smart Grid - May 8
Apr 22, 2013

UCStrategies Podcast - Innovation Roundup
Apr 18, 2013

UC Summit 2013 Coming Up
Apr 10, 2013

Consolidation Trends in the UC Space - Podcast
Apr 4, 2013

March 2013

VON – 5 Years Later – the Day the Music Died?
Mar 26, 2013

UC and the Contact Center - Understanding Needs and Wants
Mar 25, 2013

Know Your Alternatives Recap - State of UC in Canada
Mar 18, 2013

Social Networking for Business - is it Just Social?
Mar 18, 2013

UCS Podcast - Surround Sound - Taking Voice up a Notch
Mar 14, 2013

Podcast - Remote Workers - is Yahoo Right?
Mar 7, 2013


February 2013

Start Me Up Innovation Campaign - Calling Canadian Tech Entrepreneurs!
Feb 28, 2013

Backbone200 - Best of Canadian Tech
Feb 26, 2013

Microsoft Canada - Lync Updates
Feb 15, 2013

Fierce eBook - SIP Trunking Benefits and Challenges
Feb 14, 2013

What Oracle's Acquisition of Acme Packet Means for UC and Telecom
Feb 13, 2013

Know Your Alternatives Conference
Feb 8, 2013

Collaboration - What it Means to Employees
Feb 6, 2013

Buying and Selling UC - My Webinar This Friday
Feb 6, 2013

Know Your Alternatives - This Thursday, Toronto - Am Speaking There
Feb 5, 2013

ITExpo Highlights
Feb 1, 2013


January 2013

Feb. 8 Webinar - Buying UC and Selling UC
Jan 30, 2013

Next Stop - Miami and ITExpo
Jan 28, 2013

ITExpo Shout-Out #3 - Turning UC into Revenue
Jan 24, 2013

ITExpo Shout-Out - My Panel, The Optimal Customer Experience
Jan 23, 2013

ITExpo Miami - My Contact Center Panel - "Can You Hear Me Now?"
Jan 21, 2013

AudioCodes One Voice - Another Take
Jan 17, 2013

Deloitte Predictions 2013 - Takeaways
Jan 16, 2013

UC Channel Challenges and 8x8's Approach
Jan 11, 2013

2013 Contact Center Trends - Three Wise Guys on Google Hangouts
Jan 9, 2013

Rethinking the Contact Center/2013 Greetings!
Jan 4, 2013


December 2012

2013 Look-Ahead - I See Video
Dec 27, 2012

2013 - the UCStrategies Look Ahead Podcast
Dec 21, 2012

So, What DO Analysts Think of Industry Conferences?
Dec 14, 2012

VoIP - Stepping Stone to UC - Webinar this Friday
Dec 5, 2012

New White Paper - UC for SMBs
Dec 3, 2012


November 2012

Next Friday, Webinar - VoIP: Stepping Stone to UC
Nov 29, 2012

ShoreTel Partner Conference - UCStrategies Podcast
Nov 28, 2012

This Thursday - State of the Contact Center Space on Google Hangouts
Nov 27, 2012

VoIP - Stepping Stone to UC - Webinar, Dec. 7
Nov 19, 2012

Collaboration - Why Now? My Current Internet Telephony Column
Nov 16, 2012

ShoreTel x 2 - My Latest White Paper and Video Interview
Nov 15, 2012

Fonolo Contact Center Roundtable - Nov. 29 - Join Us!
Nov 14, 2012

ShoreTel 2012 Partner Conference - Timing Isn't Everything
Nov 13, 2012

Moving Beyond Dial Tone - Webinar Next Tuesday
Nov 9, 2012

ShoreTel Partner Conference - Quick Highlights
Nov 9, 2012

Obama Redux - Flashback Photo Essay - Nov. 5, 2008 - Obama, Dallas and JFK
Nov 7, 2012

Next Stop - Orlando and ShoreTel
Nov 6, 2012

Email and UC - the Moose on the Table
Nov 1, 2012


October 2012

Cisco/J Arnold & Associates Webinar - Moving Beyond Dial Tone
Oct 31, 2012

Desktop Video - When Good Enough is Good Enough
Oct 26, 2012

12 Analysts to Watch in the Contact Center Space
Oct 26, 2012

ShoreTel, the Giants and yes, the Blue Jays - Right Place, Right Time
Oct 26, 2012

In Cloud We Trust - Even for Contact Centers
Oct 24, 2012

ITExpo Takeaways - Views from UCStrategies
Oct 23, 2012

Empower, Engage and Innovate - my takeaways from Cisco's Collaboration Summit
Oct 19, 2012

Cisco Collaboration Summit 2012 - Quick Thoughts and Photos
Oct 18, 2012

Cisco/J Arnold & Associates Webinar - Moving Beyond Dial Tone
Oct 17, 2012

VoIP webinar this Friday - "VoIP: More Than Just Cost Savings"
Oct 16, 2012

What IT needs to know today - the Canadian perspective
Oct 12, 2012

Next stop - LA and Cisco
Oct 12, 2012

UCS Podcast - Polycom's Makeover
Oct 11, 2012

ITExpo West 2012 - Key Takeaways
Oct 5, 2012

Metaswitch Forum 2012 - Photos and Quick Thoughts
Oct 3, 2012


September 2012

Next stops - Metaswitch and ITExpo
Sep 28, 2012

Cisco, Collaboration and the Contact Center
Sep 24, 2012

ITExpo Session in Austin - Multichannel Communications and the Changing Customer Relationship
Sep 20, 2012

Snail Mail - Flawed, but it Works - Just Like TDM
Sep 13, 2012

Tablets at Work - Beyond BYOD
Sep 7, 2012

ITExpo Shout-Out - Austin Calling
Sep 7, 2012

UCStrategies podcast - Gartner UC Magic Quadrant
Sep 6, 2012

Metaswitch Forum 2012 - Are You In?
Sep 6, 2012


August 2012

UC state of the market review - UCS podcast
Aug 31, 2012

New Smart Grid Report - Asian Energy Storage Market
Aug 30, 2012

Is the UC market moving forward or backwards?
Aug 28, 2012

UCS Podcast - How Are UC Vendors Doing?
Aug 23, 2012

VoIP, Video and Collaboration - Andy Abramson's Take
Aug 22, 2012

Innovating with UC - Outcomes, Processes and Subscribers
Aug 16, 2012

Quiet, but busy
Aug 10, 2012

Vertical Communications - East Coast Analyst Day Recap, and a New Market Opp
Aug 2, 2012


July 2012

Next stop, Elizabeth, NJ - Vertical Communications
Jul 27, 2012

New UC Report - Slacks, Jackets and Suits - Q&A with Blair Pleasant
Jul 23, 2012

When Microsoft starts losing money... UCStrategies podcast
Jul 20, 2012

Canada's Shrinking Tech Sector - Is Mitel #1 Now?
Jul 18, 2012

Avaya Office 8.1 Release - Cloud for SMBs
Jul 17, 2012

Enterprise Social Software Trends - UCStrategies Podcast
Jul 12, 2012

Contact Center Trends - Interview with Customer Interaction Solutions Magazine
Jul 12, 2012

"What is the Role of IT Now?" My Latest TMC Column
Jul 11, 2012

ChannelBuzz.ca Podcast - Mitel BPC Takeaways
Jul 11, 2012

Up for air
Jul 4, 2012


June 2012

Mitel Business Partner Conference - Highlights
Jun 21, 2012

Next Stop - Mitel BPC, San Diego
Jun 18, 2012

UC's Role in the Contact Center - Podcast
Jun 14, 2012

Customer Experience Management – Burger King or McDonalds?
Jun 12, 2012

Interactive Intelligence - Takeaways from Interactions 2012
Jun 11, 2012

Interactions 2012, Day 1
Jun 6, 2012

Customer Experience Management – the Business Value of Collaboration
Jun 5, 2012

Next Stop - Indianapolis, Interactions 2012
Jun 1, 2012


May 2012

The Demise of Cisco Cius - UCS Podcast
May 31, 2012

The Future of Communications - UCS Podcast
May 29, 2012

Rethinking Communications - my new column for Internet Telephony Magazine
May 23, 2012

Modern Tailor - the Suit Fits - Just Like UC
May 22, 2012

Videoconferencing webinar with Vidyo, May 23
May 18, 2012

Cisco Plus Event, Toronto
May 17, 2012

ShoreTel/Smart IP UC demo, Toronto
May 17, 2012

My UC Summit Takeaway - It's Only UC, But I Like It
May 17, 2012

Jon Arnold Joins Zpryme's Smart Grid Advisory Board
May 15, 2012

May 15 Webinar - Choosing the Right Phone System
May 9, 2012

UC Summit - Day 2 Highlights
May 9, 2012

UC Summit 2012 - Highlights
May 8, 2012

Next Stop - UC Summit 2012
May 4, 2012

Using Video to Drive Growth
May 4, 2012

Aculab Cloud – Executive Q&A
May 1, 2012


April 2012

The End User Experience - What Else Really Matters for UC?
Apr 30, 2012

Podcast - UC, the channel and the cloud
Apr 26, 2012

How Video Drives Innovation
Apr 25, 2012

Can you monetize video? Should you?
Apr 24, 2012

State of the Cloud - Snapshot Survey
Apr 20, 2012

Are your clients ready for video? Are you?
Apr 19, 2012

Ready, Willing and Able - Keeping Up as UC Evolves
Apr 12, 2012

Adding Value - Don't Become Sanford and Son!
Apr 10, 2012

How you can add value in a "post-PBX" world
Apr 5, 2012

Mobility and UC – the Power of Any Place, Any Time
Apr 3, 2012


March 2012

What's an End-User Experience Anyway?
Mar 29, 2012

The Business Value of Mobility for Collaboration
Mar 27, 2012

Ontario IT Buyers Forum - Toronto and Ottawa - Up, Up and Away
Mar 23, 2012

Collaboration, mobility and a whole lot more - posting for the CIO Collaboration Network
Mar 22, 2012

New post series - helping channels sell UC
Mar 21, 2012

Guest Post - the Changing Role of Telephony
Mar 21, 2012

G+ profile for JAA - and I'm not talking about Google!
Mar 20, 2012

Speaking this week in Toronto and Ottawa
Mar 19, 2012

ShoreTel Investor Day 2012 - takeaways and photos
Mar 16, 2012

Aculab Cloud and BLI Messaging case study – a match made in the cloud
Mar 15, 2012

Busy in a good way
Mar 13, 2012

Enterprise Connect Preview/Big Data
Mar 9, 2012

ShoreTel/M5 was good news for voice, but perhaps even better for cloud-based video - why the time is right
Mar 6, 2012

Smart IP makes for smart cities
Mar 5, 2012

Changing role of IT - UCStrategies podcast
Mar 2, 2012


February 2012

Metaswitch launches Accession at MWC
Feb 27, 2012

Obama sings the blues - really!
Feb 27, 2012

Cisco, Microsoft, Skype and Video Interop - Who's Winning?
Feb 23, 2012

ShoreTel and M5 Networks - Big Bet, Big Payoff
Feb 21, 2012

Hosted...cloud - what's the diff? ShoreTel/M5 - a sign of what's to come?
Feb 16, 2012

Is UC Losing Relevance?
Feb 15, 2012

Ooma Revisited - Now in Canada, and in HD!
Feb 14, 2012

Aculab Cloud – TaaS and Re-inventing Your Business
Feb 13, 2012

"Start Me Up" Campaign - Answering the Innovation Call
Feb 13, 2012

Know Your Alternatives, Toronto - Nicely Done!
Feb 10, 2012

Rogers One Number Service Launched - UC for Consumers
Feb 8, 2012

Know Your Alternatives Event on Thursday - Last Call!
Feb 7, 2012

MobileMonday roundtable - where's the innovation?
Feb 7, 2012

ITExpo - Day 1 - It's a Hit
Feb 2, 2012


January 2012

Welcome Aculab - new blog sponsor
Jan 30, 2012

MobileMonday Toronto - Feb. 6 - You There?
Jan 27, 2012

ITExpo - How Smartphones and Social Media are Re-shaping Call Centers
Jan 26, 2012

Using UC to Re-invent the Channel
Jan 25, 2012

ITExpo Miami Preview #2: Building the UC Business Case
Jan 25, 2012

12 Ways of Finding Jon Arnold
Jan 25, 2012

Re-thinking Service Levels in the Contact Center
Jan 24, 2012

Know Your Alternatives Conference, Toronto - SIP Trunking Session
Jan 23, 2012

MobileMonday Toronto - 2012 Outlook for Wireless
Jan 20, 2012

ITExpo Preview - "Can UC Get Social?"
Jan 19, 2012

Deloitte 2012 Predictions - Canadian tech outlook - some takeaways
Jan 18, 2012

Is the Cloud Ready for You?
Jan 13, 2012

UC opportunities for VARs and SIs in 2012 - podcast
Jan 12, 2012

Top Tech Winners/Losers for the Last 25 Years - Cool!
Jan 11, 2012

Unified Communications - 2012 Outlook Podcast
Jan 5, 2012


December 2011

My 2011 Unified Communications Takeaways
Dec 23, 2011

Unified Communications - 2011 Year in Review Podcast
Dec 22, 2011

ITExpo East in Miami - 41 days and counting...
Dec 21, 2011

SMBs and the channel - Canadian update - where's the innovation?
Dec 15, 2011

Rogers Wireless "One Number" Launch - Upping the Stakes
Dec 14, 2011

Know Your Alternatives 2012 - Program Announced
Dec 9, 2011

Canadian Blog Awards - don't forget to vote!
Dec 9, 2011

Avaya Night in Canada - IP Office 8.0 Update
Dec 7, 2011

UCStrategies Podcasts - Now on iTunes/Welcome Kevin Kieller
Dec 6, 2011

November 2011

ADTRAN Connect - Day 1 - Takeaways, Photos and the Bicycle That Saved the World
Nov 30, 2011

Service Levels - Still Thinking in Terms of Telecom?
Nov 30, 2011

Cisco Summit - Final Thoughts: "What's UC?"
Nov 28, 2011

5,216 failures = 1 great success - James Dyson and thoughts on innovation
Nov 28, 2011

Cisco Collaboration Summit Revisited - UCStrategies Podcast
Nov 28, 2011

Next Stop - Huntsville, AL and ADTRAN
Nov 28, 2011

Canadian Blog Awards - will ya vote for me? :-)
Nov 23, 2011

Cisco Collaboration Summit - Day 2 Takeaways, Photos and the Wizard of Oz
Nov 18, 2011

Cisco Collaboration Summit - Day 1 - What Would Studs Terkel Think?
Nov 17, 2011

Next Stop - Miami Beach and Cisco's Collaboration Summit
Nov 14, 2011

Building Around UC - New Podcast with ETM Magazine
Nov 10, 2011

GENBAND Takeaways - In Charlie We Trust
Nov 9, 2011

General Bandwidth, Perspective 2011
Nov 8, 2011

Next Stop - NYC and GENBAND
Nov 4, 2011

M&A roundup in the UC space
Nov 3, 2011

Workforce Management - Missing Pieces
Nov 1, 2011

October 2011

Caber tossing, Brian Monty's blues benefit, and a missed exit - my Maxville, Ontario adventure
Oct 31, 2011

Cisco TelePresence Turns Five
Oct 27, 2011

Quick Spin - a nice twist from Interactive Intelligence
Oct 17, 2011

Metaswitch Forum revisited - a different take on UC
Oct 17, 2011

Where are things going with SBCs?
Oct 13, 2011

Bell Fundraiser for CAMH - One Night Under a Blue Sky
Oct 13, 2011

Home - for now, and that's a good thing
Oct 10, 2011

Metaswitch Forum - Wrapup and Takeaways
Oct 7, 2011

Metaswitch Forum - do you Believe in Magic?
Oct 5, 2011

And now for something completely different - Modern Tailor - my review
Oct 4, 2011


September 2011

Next Stop - Las Vegas and Metaswitch
Sep 30, 2011

Social Media and Contact Centers - Getting Your Brand Back
Sep 28, 2011

TMC ITExpo - UC Takeaways - There's Work to be Done
Sep 22, 2011

ITExpo, Austin - Loose Ends
Sep 16, 2011

ITExpo, So Far So Good
Sep 14, 2011

Last call - tomorrow's webinar on remote working
Sep 13, 2011

ITExpo Session - the Multichannel Contact Center Experience
Sep 8, 2011

ITExpo Preview - What’s Really Driving the Hosted Customer Care Trend?
Sep 7, 2011

ITExpo Preview - Unified Communications Unleashed
Sep 6, 2011

Getting More From Remote Workers - Focus Webinar with Polycom
Sep 2, 2011

Gartner's UC Magic Quadrant Review
Sep 1, 2011

Would you buy a shirt from this man? Remember Woody Allen's "Sleeper"?
Sep 1, 2011


August 2011

Social Media and Contact Centers - a New Way of Listening
Aug 31, 2011

The Future of the PSTN
Aug 25, 2011

Oh Blogger, Where Art Thou?
Aug 23, 2011

ITExpo, Austin - 39 Days and Counting...
Aug 4, 2011


July 2011

Social Media and Contact Centers - Part 2
Jul 29, 2011

ADTRAN - Continued Growth, All Good
Jul 28, 2011

Telesphere - Taking the Cloud to Market
Jul 27, 2011

ShoreTel Conference Recap – Brilliantly Simple, Sort Of
Jul 22, 2011

ShoreTel 2011 Conference - Day 1
Jul 21, 2011

Next Stop - Chicago and ShoreTel
Jul 18, 2011

Cisco C-Scape - More Takeaways, Photos, Deaf Culture, the Human Network and The Godfather 2
Jul 13, 2011

Cisco C-Scape - Day 1
Jul 12, 2011

Hosted PBX - my New White Paper with Metaswitch
Jul 8, 2011

Next Week - Cisco C-Scape, Las Vegas
Jul 8, 2011

Cisco Cius - Will it Succeed/Can it Succeed?
Jul 5, 2011

Cisco Cius - Impressive Demo - But Will the Market Buy?
Jul 1, 2011


June 2011

Canadian Blog Directory - Great New Resource
Jun 29, 2011

Social Media and Contact Centers - Lots to Explore
Jun 24, 2011

XConnect launches Video Interconnection Exchange
Jun 24, 2011

Interactive Intelligence - CIC 4.0 Updates - Adding Value with Speech Analytics
Jun 13, 2011

Service Providers and Contact Centers - Leveraging Trust
Jun 7, 2011

Focus.com Webinar - AT&T, Avaya and Me...
Jun 7, 2011

Mitel Partner Conference - More Highlights, Takeaways and Photos
Jun 3, 2011

Focus UC Guide Published Now
Jun 2, 2011

Mitel Business Partner Conference, Day 1
Jun 2, 2011


May 2011

Next Stop - Mitel, Ft. Lauderdale
May 31, 2011

Connectivity Week - More Photos, Day 3
May 26, 2011

Zpryme’s New Energy Consumer Report Launched at Connectivity Week
May 25, 2011

Connectivity Week - Takeaways so far and Photo Highlights
May 24, 2011

Connectivity Week, Day 1 - Smart Meter Consumer Symposium
May 23, 2011

Next Stop - Santa Clara and Connectivity Week
May 20, 2011

UCStrategies Podcast - the Future for Service Providers
May 19, 2011

Forecasting the Cloud - Q2 Edition of ETM Just Published
May 19, 2011

Connectivity Week - Next Week - My Smart Meter Session
May 17, 2011

Dimension Data - Brand Refresh
May 12, 2011

Multichannel Contact Centers - More Options, but Challenging
May 12, 2011

Microsoft and Skype - Now THAT's Interesting!
May 11, 2011

What's the future for the desk phone?
May 11, 2011

ShoreTel - Doing Just Fine
May 6, 2011

Dimension Data Perspectives 2011 - Thoughts
May 4, 2011


April 2011

Next Stop - Boston and Dimension Data
Apr 29, 2011

The Growing Role of Video in Business - Inc.com Article
Apr 26, 2011

Renewable Energy Market Report - New Article
Apr 26, 2011

Something New - My UC Column with ADTRAN
Apr 22, 2011

Flip's Flop - What UC Can Learn From Cisco
Apr 21, 2011

What are Nortel Customers Doing? Henry Dortmans Knows.
Apr 20, 2011

Consumerization of IT - UCStrategies Podcast
Apr 15, 2011

Contact Centers and the Cloud
Apr 14, 2011

Renewable Energy Report Now on ResearchAndMarkets.com
Apr 14, 2011

M5 - Another Acquisition - Callfinity
Apr 7, 2011

Skype's Take on the Changing Workplace
Apr 6, 2011

Contact Centers - When to Consider Shared Services
Apr 5, 2011

New Focus Guide - Enterprise Phone Systems
Apr 5, 2011


March 2011

Mobile Unified Communications - Another Variation
Mar 22, 2011

Contact Center Analytics - Are We Doing Things Backwards?
Mar 16, 2011

Rogers Launches New SMB WiFi Service
Mar 11, 2011

Renewable Energy Report Launched!
Mar 9, 2011

Fonolo News
Mar 9, 2011

Backbone Magazine - 10 Years and Counting
Mar 1, 2011


February 2011

Magor Communications - Making Collaboration Easier
Feb 22, 2011

Building the Case for Hosted Contact Centers
Feb 16, 2011

UCStrategies - Our Take on ITExpo and Lotusphere
Feb 11, 2011

Smart Grid Summit - Day 1 Highlights
Feb 8, 2011

New Forum to Follow - Exony and Hosted Contact Centers
Feb 8, 2011

Siemens OpenScape UC Suite 2011 - Making UC Work
Feb 8, 2011

Smart Grid Summit - Photo Highlights
Feb 7, 2011


January 2011

Five Best Practices for Hosted Services - M5 Shows the Way
Jan 31, 2011

Next Stop - Miami and the Smart Grid Summit
Jan 31, 2011

UCStrategies Views on Social Media in the Enterprise
Jan 25, 2011

Tru - Making Mobility More Affordable
Jan 17, 2011

Alteva's Video Auto Attendant - Feature or Application?
Jan 17, 2011

SMB Communications Trends for 2011 - Webinar with Panasonic
Jan 13, 2011

Smart Grid Summit Updates - Taking My Talents to South Beach
Jan 7, 2011

Smart Grid Product of the Year Awards
Jan 7, 2011

Happy 2011 - Back to Work
Jan 3, 2011


December 2010

Virtual Queuing - Adding Value to Contact Centers
Dec 16, 2010

Acme Packet - Analyst Day Takeaways on UCStrategies
Dec 16, 2010

Podcast with Rad - 2001 Outlook - Security - Watch Out!
Dec 16, 2010

Acme Packet Visit - From Bedford to Boston
Dec 9, 2010

ADTRAN Connect 2010 - UCStrategies Podcast Recap
Dec 9, 2010

Next Stop - Boston and Acme Packet
Dec 6, 2010

ADTRAN Connect Highlights - Day 2 Photos
Dec 6, 2010

ADTRAN Connect 2010 - Day 1 Photos
Dec 3, 2010

WikiLeaks and Stuxnet - Smart Grid Wakeup Call
Dec 2, 2010


November 2010

Cisco Takeaways - Five Business Opps for Carriers
Nov 29, 2010

Next Stop - ADTRAN
Nov 29, 2010

Cisco Takeaways: Five Ways to Rethink Communications
Nov 24, 2010

UCStrategies Podcast - Cisco, Microsoft and HP
Nov 24, 2010

Cisco Collaboration Summit - Takeaways and Photos
Nov 22, 2010

Podcast with Peter Radizeski on BroadSoft and Metaswitch
Nov 18, 2010

Cisco Collaboration Summit - Day 2
Nov 18, 2010

Cisco Collaboration Summit, Day 1 Photos
Nov 17, 2010

How to Select an IP Telephony Vendor - Focus Brief
Nov 15, 2010

Will the Cloud Kill Telecom Vendors?
Nov 15, 2010

Mitel's Freedom Updates - our take on UCStrategies
Nov 15, 2010

Avaya web.alive - will this be UC 2.0?
Nov 15, 2010

Next Stop - Cisco Collaboration Summit, Phoenix
Nov 15, 2010

Avaya Evolutions - Keeping Customers Happy
Nov 4, 2010

Microsoft Office 365 - UCStrategies Views
Nov 3, 2010

Mitel's Don Smith Retires - Nice Profile on CTV
Nov 2, 2010

Focus Webinar with Panasonic - When it's Time for IP Telephony
Nov 1, 2010


October 2010

BroadSoft Connections - Redefining Business Communications
Oct 27, 2010

What Service Providers can learn from Newspapers, Part 2
Oct 26, 2010

Focus.com Webinar - When it's Time for IP Telephony
Oct 25, 2010

Interactive Intelligence - Making the Cloud Work
Oct 22, 2010

GridWeek - Day 2 Photos
Oct 19, 2010

GridWeek - Day 1 Photos
Oct 18, 2010

What Service Providers can Learn From Newspapers
Oct 18, 2010

Interactive Intelligence - Recap/Takeaways on UCStrategies.com
Oct 15, 2010

Next Stop - GridWeek, Washington, D.C.
Oct 15, 2010

Interactive Intelligence - More Photos
Oct 13, 2010

Smart Grid Summit - Video Clips
Oct 12, 2010

Semi-Random Thoughts on Texas, the Alamo, Gun Culture and Elvis Costello
Oct 12, 2010

Interactive Intelligence Partner Conference - Day 1 Photos
Oct 12, 2010

Smart Grid Summit - More Photos
Oct 8, 2010

Next Stop - San Antonio and Interactive Intelligence
Oct 8, 2010

Smart Grid Summit - Photos
Oct 7, 2010

Globe & Mail's New Design - Newspapers Aren't Dead Yet
Oct 1, 2010

Next Stop - LA - Smart Grid Time
Oct 1, 2010


September 2010

Metaswitch - Key Takeaways for SMBs on Focus.com
Sep 30, 2010

Talking About Unified Communications for SMBs
Sep 29, 2010

Metaswitch Forum 2010 - Video Clips
Sep 29, 2010

Content Everywhere - Which is Best for Service Providers?
Sep 28, 2010

Metaswitch Forum - More Photos
Sep 27, 2010

Content for Service Providers - is this the answer?
Sep 23, 2010

Metaswitch Forum 2010 - Day 1 Photos
Sep 22, 2010

Next Stop - Orlando, Metaswitch Forum 2010
Sep 20, 2010

Cisco FY 2011 Analyst Update
Sep 15, 2010

Bell Acquires Rest of CTV - the Plot Thickens
Sep 13, 2010

Videotron Goes Mobile - Finally, Some Real Competition
Sep 10, 2010

Google Voice - UCStrategies Podcast Analysis
Sep 7, 2010

August 2010

Skype Connect - Making Strides for the Business Market
Aug 31, 2010

Google Voice - the Race to Zero Continues
Aug 31, 2010

Demystifying Unified Communications - Focus Webinar - Register Now
Aug 25, 2010

eZuce - New Name, New Hosted UC Solution for Enterprise
Aug 23, 2010

Focus Brief - More Thoughts on ShoreTel
Aug 23, 2010

Skype's IPO News - What Should Service Providers Do?
Aug 23, 2010

New White Paper - M5 Networks and Hosted VoIP for Enterprises
Aug 17, 2010

VoIP Security - Hot Topic - New White Paper
Aug 17, 2010

Time Flies/Whassup?
Aug 6, 2010


July 2010

ShoreTel - Final Recap - UC Strategies Podcast
Jul 30, 2010

Metaswitch Newsletter Relaunch/Debating the Merits of Voicemail
Jul 30, 2010

Are Telcos Giving Up on Landline too Soon?
Jul 28, 2010

ShoreTel Conference - Final Thoughts
Jul 26, 2010

ShoreTel Champion Partners Conference - Day 1
Jul 22, 2010

Cisco's Hosted UC Solution - are Enterprises Ready?
Jul 22, 2010

Will the Shoe Phone Make a Comeback?
Jul 19, 2010

Next Stop - San Diego - ShoreTel
Jul 16, 2010

Why the Desk Phone will Disappear
Jul 15, 2010

Cisco C-Scape/Cius Roundup - UCS Podcast
Jul 13, 2010

Cisco Cius - Another Look
Jul 12, 2010


June 2010

Cisco C-Scape - Highlights
Jun 30, 2010

Hold On - My Fridge is Calling!
Jun 30, 2010

Internet Television - Busy Times in Canada
Jun 29, 2010

Cisco C-Scape - Day 1
Jun 29, 2010

Next Stop - Cisco C-Scape, Las Vegas
Jun 25, 2010

Electric Vehicle Summit, Day 2
Jun 24, 2010

Electric Vehicle Summit - Day 1
Jun 23, 2010

Next Stop, San Francisco - Electric Vehicle Summit
Jun 18, 2010

Thoughts on Innovation
Jun 17, 2010

BroadSoft Goes IPO
Jun 16, 2010

Unified Communications Market Update
Jun 15, 2010

Electric Vehicles - Now That's Progress
Jun 14, 2010

Alteva - Hosted VoIP and Microsoft is a Strong Combination
Jun 14, 2010

Back to Blogging - Ringio and the Cloud
Jun 14, 2010

Is Skype for Business Enterprise-Ready?
Jun 2, 2010

May 2010

Mobile VoIP Webinar Archive Posted
May 24, 2010

Launch News Item #2 - Focus.com
May 20, 2010

Launch News Item #1 - Smart Grid Summit
May 20, 2010

Interactive Intelligence Extends Their CaaS Platform
May 18, 2010

Google Acquires Global IP Solutions!
May 18, 2010

Mobile VoIP ARPU Solutions Webinar - May 20
May 17, 2010

Shaw Communications - Getting Convergence Right
May 14, 2010

Focus.com Launch Coming Next Week
May 13, 2010

Shaw Communications - More Canadian Wireless Disruption
May 11, 2010

M5 - This is What Your Business Sounds Like
May 7, 2010

M5's Turning 10
May 4, 2010


April 2010

Mobile VoIP Webinar with GIPS, May 20
Apr 30, 2010

Baseball - Not Even the Sox can Help the Blue Jays
Apr 28, 2010

Chasing the Clouds, Part 2
Apr 27, 2010

Mitel's IPO - Quiet Re-Entry
Apr 26, 2010

Reminder About Tomorrow's Webinar on Cloud Communications
Apr 26, 2010

Chasing the Clouds - More Things to Consider
Apr 23, 2010

Cloud Communications Alliance Launched
Apr 20, 2010

Industry Roundup Podcasts with Peter Radizeski
Apr 16, 2010

My Blog's New Home
Apr 15, 2010

This blog has moved
Apr 14, 2010

Upcoming Webinar on Cloud Voice Services - Join Me and RingCentral
Apr 9, 2010

Is The PBX Dead? UC Strategies Discusses
Apr 8, 2010

Branham 300 Highlights
Apr 7, 2010

Metaswitch Q2 Update
Apr 6, 2010

Shadow Network Revealed - Taking Cybercrime to a WNL
Apr 6, 2010

Smart Grid Summit - Call for Papers
Apr 5, 2010

eComm Update - 10% Discount Offer
Apr 2, 2010

eComm 's Coming!
Apr 1, 2010


March 2010

VoiceCon Recap
Mar 30, 2010

Atomico Venture Fund - Implications for Carriers
Mar 29, 2010

Living Locally - Learning Globally
Mar 25, 2010

Focus.com - My First Brief Published
Mar 24, 2010

Tom Howe's Cloud Comms eBook Launched
Mar 18, 2010

I've Joined the Twitterati
Mar 17, 2010

Spring News - I'm a Focus Expert
Mar 15, 2010

Cisco Has a Message for Carriers - the Future is Video, not Telephony
Mar 12, 2010

Calliflower Bundled with Samsung PCs - Why Not?
Mar 10, 2010

Metaswitch Makes a Smart Move
Mar 9, 2010

Thomas Howe Shout-Out - CEBP Report Published and Other Vital Updates!
Mar 5, 2010

Aastra MX-ONE's Canadian Push Continues
Mar 4, 2010

How Bloggers and Analysts use Social Media
Mar 3, 2010

Mitel Mobile - Shape of Things to Come?
Mar 2, 2010

February 2010

Skype/Verizon News - My Take
Feb 19, 2010

Cisco - Q2 Collaboration Review
Feb 18, 2010

Aastra MX-ONE Comes to Canada
Feb 17, 2010

Good News, Part 2 - Acme Packet
Feb 11, 2010

Good News, Part 1 - Xconnect Doubles Revenues
Feb 10, 2010

Metaswitch Announces New CEO
Feb 4, 2010

UC Strategies - ITExpo/Industry News Recap
Feb 3, 2010

DAVE Wireless/Mobilicity - the Next Wave in Canadian Wireless Competition
Feb 2, 2010

january media roundup
Feb 1, 2010


January 2010

Service Provider Views - Why Life is getting harder, not easier
Jan 29, 2010

Toronto Blues Society Awards Night - Oscars for Canadian Blues
Jan 28, 2010

ITExpo Photo Highlights
Jan 27, 2010

Smart Grid Summit - photo highlights
Jan 27, 2010

smart grid summit - day 1
Jan 20, 2010

Smart Grid Summit - Lots of Reasons to Come
Jan 18, 2010

Google and China - What it means for telcos
Jan 15, 2010

smart grid summit - product of the year awards deadline fast approaching
Jan 15, 2010

Smart Grid Summit - Fly to Miami, Drive Home in a Honda Element
Jan 14, 2010

Metaswitch - Rolling Along Nicely
Jan 13, 2010

Five Reasons to be in Miami for the ITExpo
Jan 8, 2010

Meet the Canadians at IT Expo in Miami
Jan 7, 2010

Interactive Intelligence - Using CaaS for Contact Center Automation
Jan 6, 2010

December Media Roundup
Jan 4, 2010


December 2009

Looking Ahead - 2010 Thoughts on Service Providers and Privacy
Dec 31, 2009

Looking Back/Looking Ahead - Some 2009 Trends of Note
Dec 31, 2009

Wind Mobile - Wireless Competition comes Canada
Dec 21, 2009

TMC ITExpo - Canada/Ontario Business Breakfast, January 22
Dec 18, 2009

Service Provider Views - How can they provide value?
Dec 16, 2009

smart grid summit - product of the year awards launched
Dec 14, 2009

Media Roundup - November
Dec 10, 2009

IntelePeer + Microsoft = More Cloud Solutions
Dec 9, 2009

Packet Island Interview, Part 2
Dec 8, 2009

Adtran and Jack Daniels - Quality the Old Fashioned Way
Dec 7, 2009

Adtran Analyst Event Highlights
Dec 3, 2009

Service Provider Views Article - Packet Island Interview
Dec 2, 2009

November 2009

Next Stop - Huntsville, AL and Adtran
Nov 30, 2009

Video Telephony Isn't Just for Humans!
Nov 27, 2009

BNN TV interview - Canadian Wireless Market Update
Nov 25, 2009

TMC - January ITExpo - bigger and better - two new events
Nov 23, 2009

Google Voice and the Bigger Picture
Nov 20, 2009

Quiet, but busy
Nov 19, 2009

Google + Gizmo5 = More Disruption
Nov 13, 2009

Cisco Collaboration Summit - Day 2
Nov 11, 2009

Cisco Collaboration Summit - Day 1
Nov 10, 2009

Telio - Still Going Strong
Nov 6, 2009

Next Stop - San Fran - Cisco Collaboration Summit
Nov 5, 2009

October Media Roundup
Nov 4, 2009

Reminder - Media Gateway 2.0 Webinar Tomorrow
Nov 3, 2009

BroadSoft Connections - Recap on Microsoft's Blog
Nov 2, 2009

Smart Grid Portal Traffic - On Track for 1 Million Views
Nov 2, 2009


October 2009

Media Gateway 2.0 - TelcoBridges Webinar, November 4
Oct 30, 2009

BroadSoft Connections - More Day 2
Oct 29, 2009

BroadSoft Connections - Day 2 - The Appys
Oct 28, 2009

Service Providers - Be Careful What You Wish For
Oct 27, 2009

BroadSoft - Day 1, Part 2 - Video Everywhere
Oct 27, 2009

BroadSoft Connections - Day 1
Oct 27, 2009

Next Stop - BroadSoft Connections
Oct 23, 2009

Supercomm Wrapup
Oct 23, 2009

Supercomm - Night 1 - House of Blues
Oct 22, 2009

Supercomm - Day 1/Life's Twists and Turns
Oct 21, 2009

Why Skype For Business is Good for Carriers
Oct 19, 2009

Next Stop - Chicago and Supercomm
Oct 16, 2009

BroadSoft Moving Into Hosted UC - Busy, Busy
Oct 15, 2009

eComm 2009 - Euro Edition - October 28-30
Oct 14, 2009

Fonolo - More Good News From Canada
Oct 13, 2009

MetaSwitch and XConnect - Good News Items
Oct 12, 2009

Intelepeer's Entry to CaaS
Oct 8, 2009

ININ Wrapup/Dead Circuits Debut!
Oct 7, 2009

September Media Roundup
Oct 6, 2009

Interactive Intelligence Conference - Day 1
Oct 5, 2009

Deloitte Technology Fast 50 - Canadian Tech Leaders
Oct 2, 2009

Next Stop - Indianapolis and ININ
Oct 1, 2009

Cellwand's #TAXI Now U.S.-Wide
Oct 1, 2009


September 2009

Why Skype Could Be Good News For Carriers
Sep 30, 2009

BroadSoft's Move Into Consumer Communications
Sep 28, 2009

VON - Final Day/Skype Keynote - Seeking Channel Partners
Sep 24, 2009

Tuesday Afternoon in Miami
Sep 23, 2009

VON - So Far
Sep 22, 2009

VON - Last Call
Sep 18, 2009

What Service Providers Can Learn From Utilities
Sep 18, 2009

Smart Grid Summit, Miami - Call for Papers
Sep 18, 2009

Inc. Magazine Top 5000/Telecom Leaders
Sep 17, 2009

Next Stop - Miami and the New VON
Sep 16, 2009

Avaya/Nortel Deal - UC Strategies Podcast
Sep 15, 2009

JAJAH/Microsoft Revisited - My Interview with Trevor Healy
Sep 14, 2009

Smart Grid Reprise/300,000+ Visitors and Counting
Sep 10, 2009

August Media Roundup
Sep 9, 2009

IT Expo/Smart Grid Takeaways
Sep 8, 2009

Smart Grid Summit - Quick Highlights
Sep 2, 2009


August 2009

Away to LA Today - IT Expo and Smart Grid Summit
Aug 31, 2009

Red Sox, White Sox
Aug 28, 2009

New Tekelec White Paper on Telecom 2.0
Aug 27, 2009

4GWE Preview - Focus on Wireless
Aug 26, 2009

Fonolo Makes Time Magazine List
Aug 25, 2009

UC Strategies Podcast - Cloud Computing
Aug 25, 2009

Smart Grid - Where Service Providers Meet Utilities
Aug 24, 2009

Good Sox, Bad Sox - Who Can Tell?
Aug 21, 2009

IT Expo/Smart Grid Updates
Aug 20, 2009

Gone Fishing...
Aug 13, 2009

Skype For Business Winners Announced
Aug 12, 2009

Smart Grid Summit Press Release Issued
Aug 11, 2009

Google Voice - UC Strategies Roundtable Podcast
Aug 11, 2009

No Tex, No Tomorow for the Sox
Aug 10, 2009

Remember When Rock Was Fun?
Aug 7, 2009

Nice Blog Recognition - Top 15 VoIP Blogs of 2009
Aug 6, 2009

July Media Roundup
Aug 5, 2009


July 2009

Smart Grid Summit Updates
Jul 31, 2009

Mitel SIP Trunking White Paper Published
Jul 30, 2009

Getting Hosted Services Right - BroadSoft, Microsoft and Chinook
Jul 30, 2009

Smart Grid Venture Updates
Jul 29, 2009

Nortel/Ericsson Deal - BNN Interview
Jul 29, 2009

New Venture and Conference Launched in Smart Grid Space
Jul 27, 2009

Smart Grid - Smart Utilities, Smart Homes, Smart Opportunity
Jul 24, 2009

iPod Touch - Bringing SIP to the Masses
Jul 23, 2009

Red Sox Slide - Worried? - You Bet
Jul 22, 2009

SIP Trunking Podcast/Interview on BTQ
Jul 22, 2009

Thoughts on Avaya's Bid for Nortel
Jul 21, 2009

New Venture - Smart Grid Meets IP
Jul 17, 2009

Google Wave - Good News or Bad News for Carriers?
Jul 14, 2009

Been Busy
Jul 13, 2009

Baseball Time - Red Sox/Yankees - Separated At Birth?
Jul 6, 2009

June Media Roundup
Jul 3, 2009

BroadSoft - New and Improved
Jul 2, 2009

eComm News - Ken Camp On Board
Jul 1, 2009


June 2009

Last call for SIP Today's SIP Trunking Webinar - 1pm EST
Jun 30, 2009

Q&A with Telanetix - a Different Kind of Service Provider
Jun 30, 2009

Updated Affiliation with Unified Communications Strategies
Jun 29, 2009

Reminder - SIP Trunking Webinar w/Mitel on June 30
Jun 26, 2009

Ecomm Updates/Lee speaks on Skype and telecom
Jun 25, 2009

Numbers That Spell Traction - 1 billion, 750,000 and 30
Jun 23, 2009

Connecting and Leveraging VoIP Islands - New Content on TechTarget
Jun 22, 2009

Mitel Analyst Conference - Day 2
Jun 19, 2009

Mitel Analyst Conference - Day 1
Jun 18, 2009

Next Stop - Las Vegas and Mitel
Jun 16, 2009

What Service Providers and Auto Makers Can Learn From Each Other
Jun 15, 2009

Cellwand Wins Big at Silicon Valley Launch Showcase
Jun 15, 2009

SIP Trunking Webinar with Mitel - June 30
Jun 12, 2009

Slim Pickings for Acquisitions These Days
Jun 11, 2009

The Mark - Canada's Newspaper 2.0?
Jun 8, 2009

MeDe8 - Thought Leadership Portal/Advisors Announced
Jun 3, 2009

May Media Roundup
Jun 2, 2009

What Service Providers Can Learn From MetaSwitch
Jun 1, 2009


May 2009

Think Payphones Are Dead? Not Max...
May 28, 2009

Industry Poll - Independent Analysts Holding Their Own
May 26, 2009

The Future of the Auto - Telecom Parallels
May 25, 2009

Google Book Search Settlement - Another Digital Pandora's Box
May 20, 2009

Time Magazine's Top 10 Tech Failures - Vonage?
May 18, 2009

Amazon Kindle - Can Blogs and Money Mix? Should They Mix?
May 15, 2009

What Service Providers Can Learn From CSI
May 13, 2009

Microsoft Cuts Include Response Point - One Step Backwards
May 12, 2009

Are Editors Canaries in the Coal Mine?
May 11, 2009

Aastra - Another Canadian Bright Light
May 8, 2009

MTS Allstream Earnings - Doing Things Right, But Not There Yet
May 6, 2009

Mobivox Makes Red Herring Final Cut for North America 100
May 4, 2009

April Media Roundup
May 1, 2009


April 2009

Acme Packet Acquires Covergence - Surprised?
Apr 30, 2009

Test post with vPost
Apr 28, 2009

Service Provider Views Article - Learning from Tier 3 Carriers
Apr 27, 2009

Phone.com Offers Virtual Numbers
Apr 24, 2009

CATA Innovation Awards - Vote Now For Canada's Best!
Apr 23, 2009

Toronto Meetup Event - b5media and Blogging
Apr 22, 2009

Cisco, Ifyphone, Jaduka - 3 News Items, 3 Different Innovation Stories
Apr 21, 2009

Podcast - 5 Things You Need To Know About SIP
Apr 20, 2009

Stardust Global Ventures Interviews/Thomas Howe
Apr 17, 2009

Springtime Sports - Other Things to Follow
Apr 16, 2009

What to do with Skype?
Apr 15, 2009

MetaSwitch Forum 2009 - Day 3
Apr 10, 2009

Service Provider Views - Latest Column - Innovation
Apr 9, 2009

MetaSwitch Forum - Day 2
Apr 8, 2009

MetaSwitch Forum - More Day 1 - Fun Time
Apr 8, 2009

MetaSwitch Forum 2009 - Day 1
Apr 7, 2009

Next Stop - MetaSwitch Forum 2009
Apr 3, 2009

March Media Roundup
Apr 2, 2009

Branham Top 300 - Spotlight on Canadian Tech's Rising Stars
Apr 2, 2009


March 2009

Cisco's New Vision for Telepresence and Collaboration
Mar 31, 2009

Samsung Canada - Analyst Event/Omnia Launch/Other Thoughts
Mar 31, 2009

Project GhostNet - Canada (and Google) Saves the World From Cyber-Spying - Again!
Mar 30, 2009

eComm 2009 - New Presentations Online Now/Mobivox White Paper
Mar 27, 2009

Busy Thursday - MTS Allstream, Samsung, Canadian Blogging Idol
Mar 27, 2009

Service Provider Views - Surviving in the New World of Telecom
Mar 25, 2009

Calysto White Paper - Social Media and PR
Mar 24, 2009

BroadSoft Launches Hosted Video with Tandberg
Mar 23, 2009

VoIP-News Webinar Now Archived
Mar 20, 2009

MyAlltop - Personal Websites Now Launched - I Got Mine
Mar 18, 2009

Reminder - VoIP News Webinar is Tomorrow
Mar 17, 2009

Amazon Kindle Users - You Can Now Subscribe to my Blog
Mar 16, 2009

Vidtel Pushes into SMB with Polycom
Mar 13, 2009

Max's Take on the new iPod Shuffle - Small is Beautiful
Mar 13, 2009

Google Voice - VoIP is Alive and Well
Mar 12, 2009

Vayyoo Service Now Launched
Mar 11, 2009

February Media Roundup
Mar 10, 2009

Why You Needed to be at eComm 2009
Mar 9, 2009

eComm 2009 - Day 3
Mar 5, 2009

eComm Voice 2.0 Panel - Covered by WSJ
Mar 5, 2009

Service Provider Views - 4G Outlook with Crossfire Media
Mar 5, 2009

eComm 2009 - Day 2
Mar 4, 2009

eComm 2009 - More Day 1 Highlights
Mar 3, 2009

Quick post using Vayyoo
Mar 3, 2009

Thomas Howe/Jaduka Announcement
Mar 3, 2009

eComm 2009 - First Thoughts
Mar 3, 2009


February 2009

Upcoming Webinar - Communications Strategies for a Recession
Feb 27, 2009

Clarification - VON is not gone
Feb 27, 2009

Service Provider Views - SIP Trunking, Part 2
Feb 26, 2009

eComm 2009 - my Q&A with Lee Dryburgh/Discount Ends Today!
Feb 25, 2009

My First Mobile Blog Post
Feb 23, 2009

My Voice 2.0 Panel at eComm 2009
Feb 23, 2009

Lee's Interview with Voxeo's Jonathan Taylor
Feb 20, 2009

Max is Back - My Son's Take on the $99 iPhone
Feb 20, 2009

eComm 2009 - Discount Extended
Feb 20, 2009

My Video Interview with Dan York
Feb 19, 2009

He's Heeeere...Obama Comes to Ottawa
Feb 19, 2009

Jajah's 2009 Telecom Industry Issues Index Published
Feb 18, 2009

Truphone Launches Local Anywhere Service
Feb 18, 2009

Service Provider Views - the case for SIP Trunking
Feb 17, 2009

My Interview with Polycom's Jeff Rodman
Feb 16, 2009

Red Sox 2009 - better or worse off?
Feb 12, 2009

SocComm - right for the times?
Feb 11, 2009

eComm 2009 - sort of like going to Wrigley Field
Feb 9, 2009

SocComm is Tomorrow
Feb 9, 2009

January Media Roundup
Feb 6, 2009

IT Expo Follow-Ons and Other News of Note
Feb 5, 2009

IT Expo - So far...
Feb 3, 2009


January 2009

BroadSoft Xtended Updates
Jan 29, 2009

Service Provider Views - Q&A with Jaduka
Jan 28, 2009

eComm 2009 - Direct Updates from Lee Dryburgh
Jan 28, 2009

Flat Planet Brings VoIP to Mobility - and the IT Expo
Jan 26, 2009

Toronto Blues Society - Maple Blues Awards Event HighlightsJ
an 23, 2009

TMC IT Expo Momentum Building
Jan 22, 2009

Deloitte's Predictions Event
Jan 21, 2009

Is VoIP Dead? The Sequel - My Latest TMC Article
Jan 20, 2009

eComm 2009 - Early Bird Discount Ends Today!
Jan 19, 2009

Ingate SIP Trunking Sessions at IT Expo
Jan 15, 2009

Nortel - the Good News: Web.Alive
Jan 14, 2009

eComm Updates
Jan 13, 2009

TMC IT Expo Updates
Jan 11, 2009

Nortel's Web.Alive Debut with Lenovo at CES
Jan 8, 2009

Truphone - Helping Keep VoIP Alive and Well
Jan 7, 2009

December 2008 Media Roundup
Jan 6, 2009

eComm 2009 Updates
Jan 5, 2009

VoIP's Prognosis - Depends Who You Ask/What Sources Work For You?
Jan 2, 2009

December 2008

2008 Year in Photos - Part 2
Dec 30, 2008

2008 Year in Photos - Part 1
Dec 30, 2008

BroadSoft Acquires Sylantro
Dec 29, 2008

My Take on 2008 - VoIP's Not Dead Yet
Dec 29, 2008

Season's Greetings!
Dec 24, 2008

CBC TV Interview on Wireless Substitution in Canada
Dec 22, 2008

Blog Transition Coming Along
Dec 18, 2008

VON's Reincarnation
Dec 17, 2008

Service Provider Views - Microsoft and the Telcos, Part 2
Dec 16, 2008

Bloggus Interruptus - I've Moved - Welcome!
Dec 15, 2008

IP Convergence TV Update
Dec 11, 2008

Cisco C-Scape 2008 - Day 2
Dec 10, 2008

Cisco C-Scape 2008 - Day 1
Dec 9, 2008

Podcast - Socialcast - Social Media in the Enterprise
Dec 8, 2008

Next Stop - Cisco C-Scape, San Jose
Dec 5, 2008

Avaya Canada Analyst Day
Dec 5, 2008

Vidtel Launches Today!
Dec 3, 2008

eComm 2009 - Registation Now Open - Early Bird Discount
Dec 3, 2008

November Media Roundup
Dec 2, 2008

Service Provider Views - New Thoughts About Microsoft
Dec 1, 2008


November 2008

BCE Deal - How Do You Value a Telco?
Nov 28, 2008

Microsoft Canada Analyst Day
Nov 26, 2008

TMC's Blog Aid - blogging for a better good
Nov 25, 2008

Calliflower Premium Launched
Nov 24, 2008

SocComm2009 - Jeff 3.0?
Nov 24, 2008

eComm2009 - Updated Roster
Nov 21, 2008

Tekelec Industry Analyst Day
Nov 19, 2008

Service Provider Views - Managing in a Down Economy
Nov 18, 2008

Next Stop - Tekelec
Nov 17, 2008

Deloitte Fast 500 Results Posted
Nov 14, 2008

magicJack - the Saga Continues - be Careful Out There
Nov 13, 2008

SaaS Model for VoIP - Ari Rabban's View in IP Convergence TV
Nov 12, 2008

Signs of Life - SightSpeed, iSkoot, Intelepeer, BCE
Nov 11, 2008

My Dealey Plaza Experience: "Who Shot JFK?" - Ask Ron
Nov 10, 2008

Mitel's News - Managing in Tough Times
Nov 7, 2008

Korea Tech Preview � Day 2
Nov 6, 2008

A Good Day to be in the USA
Nov 5, 2008

Next Stop - Dallas and the Korean Tech Showcase
Nov 4, 2008

October Media Roundup
Nov 3, 2008

We Won't Get Fooled Again....Canadian-style - VOTE!!!
Nov 3, 2008


October 2008

New 4G Conference Coming - TMC and ???
Oct 31, 2008

Service Provider Views - Dealing with a Down Economy
Oct 30, 2008

Videoconferencing News - GIPS and SightSpeed
Oct 30, 2008

CDN Channel Elite Awards
Oct 29, 2008

Bloggers versus Journalists
Oct 27, 2008

Videotron's Wireless Network Plans Announced
Oct 24, 2008

The Ericsson Experience Center Comes to Town
Oct 23, 2008

Avaya Global Analyst Conference - My Take
Oct 22, 2008

Avaya Global Analyst Conference - Photo Highlights
Oct 21, 2008

Do You Believe in Miracles?
Oct 17, 2008

Service Provider Views - BroadSoft as a Platform Play
Oct 17, 2008

IT in Canada - 1 Year Anniversary
Oct 16, 2008

VoIP Software Developer Job Opening in Toronto - Interested?
Oct 15, 2008

Next Stop Boston - But Not What You Think
Oct 15, 2008

New Video Interviews on TMCnet
Oct 14, 2008

eComm 2009 - Call for Speakers
Oct 13, 2008

Is Jeff Back? Call for Speakers - Social Media Event
Oct 13, 2008

DNCL - Canada's Answer to the Scourge of Telemarketers
Oct 10, 2008

My Jazinga Review
Oct 9, 2008

BroadSoft Connections - Day 2
Oct 8, 2008

September Media Roundup
Oct 7, 2008

BroadSoft Connections 2008 - Day 1
Oct 7, 2008

New Article - Social Media in the Enterprise
Oct 6, 2008

Loose Ends - Skype and the Great Firewall of China, VON/Virgo Deal, Oz/Nokia Deal
Oct 3, 2008

Ooma No Go Booma
Oct 2, 2008


September 2008

Service Provider Views - Is VoIP Dead?
Sep 30, 2008

Judging for the Channel Elite Awards
Sep 29, 2008

Jazinga Launches
Sep 29, 2008

Toronto Tech Week - Highlights
Sep 26, 2008

Cisco Goes Big on Collaboration
Sep 24, 2008

eComm 2009 Site Now Live
Sep 23, 2008

Fonolo - Top Pick by Judges at Mobilize
Sep 19, 2008

BroadSoft's Mashup Contest - Thomas Howe Takes Top Spot
Sep 19, 2008

IT Expo - Day 2
Sep 18, 2008

TMC IT Expo - Day 1
Sep 17, 2008

Latest Service Provider Views - Making Voice a Killer App
Sep 16, 2008

Are Conferences Boring?
Sep 12, 2008

Change is Coming - Watch My Blog
Sep 10, 2008

IT Expo - One Week Away
Sep 8, 2008

Toronto Tech Week - September 22-26
Sep 4, 2008

Media Summary - August
Sep 3, 2008

Fonolo Gets Some Airtime
Sep 3, 2008

Luca's New Blog - Bigger and Better - More Analyst 2.0
Sep 2, 2008


August 2008

Analyst 2.0 - I Like That Term - Thanks Andy
Aug 29, 2008

BroadSoft Acquires VocalData
Aug 28, 2008

Mobile Roundup Squawk Box Podcast
Aug 28, 2008

Service Provider Views - Ribbit's Deal with BT
Aug 27, 2008

Can Bell Canada Stay Competitive? Alec Says No.
Aug 27, 2008

Inc Magazine - Top 5000 List/VoIP Companies
Aug 27, 2008

Mobile VoIP - Update
Aug 26, 2008

Mobile VoIP - Easier Said Than Done
Aug 25, 2008

Blackberry Bold - Rogers is First to Market
Aug 22, 2008

Nortel Acquires DiamondWare
Aug 21, 2008

Who Still Cares About VoIP? I Do!
Aug 20, 2008

Micromethod Acquired by Voxeo
Aug 19, 2008

Carl Ford 3.0
Aug 18, 2008

Service Provider Views - Updates on Jajah, Ribbit and Ifbyphone
Aug 15, 2008

Internet Telephony Expo - Will You Be There?
Aug 14, 2008

eComm 2009 Planning and Advisory Board Under Way
Aug 13, 2008

iPhone Now Using GIPS to Support VoIP
Aug 11, 2008

July Media Roundup
Aug 8, 2008

Post-Vacation News Roundup - XConnect, Jajah, Mobivox, Fonolo, magicJack
Aug 8, 2008

Service Provider Views - Savatar Q&A, Part 2
Aug 7, 2008


July 2008

Vacation Time - Back August 7
Jul 29, 2008

My Nokia N81 Review
Jul 28, 2008

The Case for SIP Trunking - Marc Robins in No Jitter
Jul 25, 2008

New Content on Tech Target - Unified Communications
Jul 24, 2008

Editorial Advisory Board Appointment - Business Trends Quarterly
Jul 23, 2008

Wireless Spectrum Auction Completed � Status Quo or Real Competition?
Jul 22, 2008

Unified Communications - is it Happening? Sheryl and Ken Have the Answer Tonight
Jul 21, 2008

New Mobile VoIP Market Study Released
Jul 17, 2008

How to Stay Productive on the Road
Jul 16, 2008

Social Media Article in Unified Communications Connection News
Jul 15, 2008

Service Provider Views - VoIP in the Tier 2/3 Market
Jul 15, 2008

IT in Canada Portal - New UC Post
Jul 14, 2008

Jeff Pulver - Driving Public Policy Support for VoIP
Jul 14, 2008

Is VoIP Really Happening?
Jul 11, 2008

Consumers Speak - Rogers Listens
Jul 10, 2008

Alltop - My Blog Added to VoIP Blogs Category
Jul 9, 2008

Globalive Set to Enter Canadian Wireless Market - It's the Network, Stupid!
Jul 8, 2008

Sangoma Acquires Paraxip - More Canadian Consolidation
Jul 8, 2008

June Media Roundup
Jul 7, 2008

IP Convergence TV Update
Jul 4, 2008

Rogers Backlash on iPhone Pricing
Jul 3, 2008

Espial Acquires Kasenna
Jul 2, 2008

Red Sox: Mid-Season Thoughts - Tampa Who?Jul 1, 2008


June 2008

The Future of Home Phone Service - Ari Rabban
Jun 30, 2008

Service Provider Views - Microsoft Telco 2.0, Part 2
Jun 27, 2008

Jazinga Squawk Box Podcast
Jun 27, 2008

RIM's Latest Numbers - My Take on BNN TV
Jun 26, 2008

Iotum 2.0/Jazinga Squawk Box Update
Jun 25, 2008

Thursday Squawk Box - Join Me and Jazinga to Talk About SMB VoIP
Jun 24, 2008

Technical Difficulties - Please Stand By
Jun 23, 2008

Bell Deal is a Go
Jun 20, 2008

Telus EVDO Mini Review
Jun 19, 2008

Skype 4.0 - is Bigger Better?
Jun 18, 2008

Service Provider Views - Microsoft Telco 2.0
Jun 17, 2008

The Case for Three Day Conferences
Jun 16, 2008

Win it for Red
Jun 13, 2008

Max's Updated Blog
Jun 12, 2008

The Next Generation Workplace � It�s Here Now
Jun 11, 2008

Thomas Howe Writing now for Fierce VoIP
Jun 10, 2008

magicJack - Another VoIP Disruptor?
Jun 9, 2008

Is SIP Living up to its Potential?
Jun 6, 2008

VoIP Supply Getting into the IP Camera Business
Jun 4, 2008

Snapshot of Wireless Services for Business in Canada
Jun 3, 2008

AudioCodes Mediant 1000 - Media Gateway 2.0
Jun 2, 2008


May 2008

Om's Mobilize - Are One Day Events The Way To Go?
May 30, 2008

Cisco + Mobility - Get Used It
May 30, 2008

Jajah, My Latest Article, Alec's Squawk Box, Web Talkification
May 29, 2008

Teleforum - Web 2.0 and Impact on SMBs
May 28, 2008

Canadian Telecom Market - Busy Time
May 27, 2008

IP Convergence TV Update - New ArticleMay 23, 2008

Cisco Networker Solutions Forum HighlightsMay 22, 2008

Service Provider Views - Jajah, Ribbit and IfbyphoneMay 21, 2008

Next Stop - Toronto - Cisco Networkers Solution ForumMay 21, 2008

My Interview with Ariel Barlaro, TV Telco LatamMay 20, 2008

The New Nortel - Avatars, Mashups and no PBXsMay 19, 2008

Life After VONMay 16, 2008

Podcast on IP Telephony with Carl WeinschenkMay 14, 2008

Next Stop - OttawaMay 13, 2008

Skype-O Killer... que'st que c'est...May 12, 2008

VoIP Now - Am On Their "Top 100" Telecom BlogsMay 8, 2008

Blogged.com Rates My Blog #1 for TelecomsMay 6, 2008

Is VON GON? - Reprise - Sure Looks That Way...May 5, 2008

eComm PresentationsMay 2, 2008

Tech Target - Ask the Expert on UCMay 1, 2008

April 2008

Jajah, Yahoo, Jahoo, Whoohoo....Apr 30, 2008

Fonolo Wins Best New Product at eCommApr 30, 2008

Scott Wharton's New VentureApr 28, 2008

New Orleans - the 2 Hour TourApr 25, 2008

Pulvermedia NewsApr 25, 2008

MetaSwitch Forum - Day 2Apr 24, 2008

Mardis Gras World - a Little Fun, N'awlins StyleApr 23, 2008

MetaSwitch Forum - Day 1Apr 22, 2008

Yankee Stadium Visit - First and Only TimeApr 21, 2008

Next Stop - New OrleansApr 21, 2008

Service Provider Views - the Platform Play ModelApr 18, 2008

Yankee Stadium Photos - coming MondayApr 18, 2008

Dialogic Analyst Conference ReviewApr 17, 2008

Four States in Four Hours - the Case for Train TravelApr 17, 2008

Dimension Data Analyst DayApr 16, 2008

Broadband Not Working in NY Hotel - Ugh!Apr 16, 2008

Next Stops - Boston and New YorkApr 11, 2008

IT-Finance Connection LaunchesApr 10, 2008

IT360 Conference RecapApr 9, 2008

Serious HardwareApr 8, 2008

Red Sox 2008 - Shaky Start - Time to Worry....Apr 7, 2008

Branham 300 - Canada's Top Tech CompaniesApr 4, 2008

Mobile VoIP Review - New Site - Cool IdeaApr 3, 2008

IT360 Conference Coming Next WeekApr 1, 2008

March 2008

Service Provider Views - Latest ArticleMar 31, 2008

Jeff's Social Media Breakfast - Toronto EditionMar 28, 2008

Is VON GON?Mar 27, 2008

Squawk Box - Telecom Conference Roundup/IP Comm Insights LaunchMar 26, 2008

Interviewing on Squawk Box - Listen Up!Mar 25, 2008

How VoIP Bloggers are Using VoIPMar 25, 2008

Max's eComm Chronicles - Show Highlights/iPhone ReviewMar 24, 2008

Service Provider Views - Rethinking the Service ProviderMar 20, 2008

Geosign - what a story!/Welcome Kevin RestivoMar 19, 2008

Russell Shaw - Podcast TributeMar 18, 2008

eComm2008 RepriseMar 17, 2008

Russell ShawMar 17, 2008

Max's eComm DebutMar 14, 2008

LeeComm2008 - Template for Conference 2.0???Mar 14, 2008

Nokia Reviews on Nokia's BlogsMar 14, 2008

eComm2008 - Notes and PhotosMar 13, 2008

Nokia N95 ReviewMar 12, 2008

Max's Nokia N81 ReviewMar 12, 2008

IP Communications Insights is LaunchedMar 11, 2008

Spring VON.x PreviewMar 10, 2008

eComm2008 - Last CallMar 7, 2008

VoIP, Vonage and Skype - 3 of my Favorite Things - Ike Elliott TooMar 5, 2008

eComm2008 a Week Away/Discount Registration OfferMar 4, 2008

Webware 100 - I'm Voting for Octopz and MobivoxMar 3, 2008

February 2008

Ike Elliott's Update on the VoIP MarketFeb 29, 2008

Service Provider Views Article - Q&A with Catharine TrebnickFeb 29, 2008

eComm2008 - Q&A with Lee Dryburgh/Discount OfferFeb 28, 2008

How Bloggers and Journalists are DifferentFeb 27, 2008

Skype's New CEO - Big Shoes to FillFeb 26, 2008

Next Stop - eComm2008Feb 25, 2008

AT&T Canada adding video to their marketing mixFeb 21, 2008

Skype is on a roll - 100 billion minutes and counting...Feb 20, 2008

Service Provider Views Article - VonageFeb 20, 2008

Bell and Cisco Partnering on Managed ServicesFeb 19, 2008

Uber-Users - Cisco has something for you on March 4Feb 18, 2008

My Venture with Marc Robins - Launching Next WeekFeb 15, 2008

Mitel Analyst UpdateFeb 14, 2008

PR 2.0 - it's all about AdvocacyFeb 13, 2008

IT360 Conference Agenda PostedFeb 12, 2008

Helping Canadian Companies Sell Globally - Upcoming TeleforumFeb 8, 2008

IP Essentials Webinar Summary DocumentFeb 7, 2008

Service Provider Views - Latest ArticleFeb 6, 2008

Losing is as easy as 1-2-3 --- but hope awaits...Feb 6, 2008

Phonetime Graduates to Toronto Stock ExchangeFeb 5, 2008

Busy Week/IP Essentials Webinar RecapFeb 1, 2008

January 2008

IP Convergence TV Updates PostedJan 30, 2008

Reminder - "IP Essentials" Webinar on FridayJan 28, 2008