JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

Our latest BCStrategies podcast is a hot topic - is it a good idea to deploy UCaaS and CCaaS together? Lots of momentum for the “yes” side, and most vendors are definitely on board - but there are certainly plenty of holdbacks and scenarios where this isn’t likely to work.

Lots to talk about, and if you’d like to hear our collective take, here’s the replay link. While you’re there, take some time to check out our other content - BCStrategies is the best one-stop resource for thought leadership around collaboration, cloud and contact center!