JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

Seems fitting that my final blog post of 2021 is a roundup of my public writing during the final month of the year. Busy-ness seems to come in waves, and it was a busy one for writing, so here are the highlights. If any of this piques your interest in my broader activities as you think about 2022, you should check out my newsletter and podcast, both of which are set to publish next Tuesday. If all of this is new for you, perhaps you’ll consider signing up for JAA’s Communications and Collaboration Review.

We Need UCaaS More Than Ever for Hybrid Work - Here’s Why, No Jitter, Dec. 28

2021: The Year Voice Innovation Expanded, No Jitter, Dec. 24

Understanding the 4 Hidden Costs of Working From Home, Tech Target, Dec. 21

Avaya ENGAGE Takeaways - Experience Builders, MPC and Composable Enterprises, my blog, Dec. 17

Why Reliable Voice Service is Table Stakes for Hybrid Work, RingCentral blog, Dec. 2