Avaya Evolutions - Keeping Customers Happy
/Am not sure if there were any other industry analysts there - I didn't see any - so this might be the only place you'll hear about it. The content mix was quite good, including their roadmap, customer deployments, and updates across the board - contact center, Web.Alive, mobility, UC, Flare, Aura, etc.
The highlight for me was the update on Web.Alive from Chris Hardy. This technology is new for most people, and it came over with their Nortel acquisition. I have a particularly long history with Web.Alive, going back prior to Nortel's acquisition of the underlying technology from DiamondWare. If that's of interest, you can read all about that here. Anyway, I think Avaya has a great opportunity with Web.Alive, as they truly have technology that nobody else has, especially Cisco. Stay tuned!
Before leaving you, as it turns out, I was interviewed by VoIP Planet about Avaya and Skype - two companies I follow closely, and who happen to have the same investor. The story ran yesterday, which is timely here, so I thought I'd include it to keep the Avaya theme going.
I'll just leave you with a few photos for the record...
Chris Hardy and Web.Alive
Ritchie Brothers case study with Unity Telecom