August 30, 2016 "Organizations take wait-and-see approach to UCC industry consolidation," TechTarget→ August 30, 2016/ Kevin Patrick Robbins
August 24, 2016 "Winners Announced in Best in Biz Awards 2016 International," Best in Biz Awards→ August 24, 2016/ Kevin Patrick Robbins
April 27, 2016 "Slack Season: Time to Jump In?", Channel Pro Network→ April 27, 2016/ Kevin Patrick Robbins
April 05, 2016 "LatAm Spotlight - VoIP Group CEO Talks Business Necessity of VoIP", My Q&A with VoIP Group's CEO, TMCnet→ April 05, 2016/ Kevin Patrick Robbins
January 28, 2016 "6 Tips for Shaping the Customer Experience in 2016", Article to complement my earlier podcast interview, Enterprise Management 360, Q1 2016 edition→ January 28, 2016/ Kevin Patrick Robbins
January 26, 2016 "Phone.com and Sansay Collaborate to Implement Network Enhancements and WebRTC Real-Time Services", Phone.com press release→ January 26, 2016/ Kevin Patrick Robbins
January 22, 2016 "6 Tips for Shaping the Customer Experience in 2016", Enterprise Management 360→ January 22, 2016/ Kevin Patrick Robbins
January 19, 2016 "Top Analysts Covering the Contact Center Industry for 2016", Fonolo Blog→ January 19, 2016/ Kevin Patrick Robbins
January 13, 2016 "It Was the Worst of Times, It Is the Best of Times", SCTC Perspective by Dennis Goodhart, No Jitter→ January 13, 2016/ Kevin Patrick Robbins
December 11, 2015 "Industry Leader Jon Arnold Discusses the State of Communications and Collaboration", Jon Arnold interviewed by TMCnet, posted to Shaping Influence portal→ December 11, 2015/ Kevin Patrick Robbins
December 01, 2015 "5 Trends Driving UC in 2016", Info Telecom (PDF)→ December 01, 2015/ Kevin Patrick Robbins
October 27, 2015 Trends in communications technology, JAA video interview conducted by Chris Henry of the FOX Group at the Telecom 2015 conference October 27, 2015/ Kevin Patrick Robbins <br/>
October 06, 2015 "Four Ways UC Benefits Productivity", authored feature, TechTarget→ October 06, 2015/ Kevin Patrick Robbins
