February 02, 2022 What Does Hybrid Work Mean for Taking Payments in Contact Centres, Business Reporter February 02, 2022/ Jon Arnold What Does Hybrid Work Mean for Taking Payments in Contact Centres
January 05, 2022 CoreDial Layoffs to Impact More Than One-Third of Staff, Channel Futures January 05, 2022/ Jon Arnold CoreDial Layoffs to Impact More Than One-Third of Staff
December 06, 2021 UCaaS 2022 Trend Predictions from the Analysts, Fuze.com December 06, 2021/ Jon Arnold UCaaS 2022 Trend Predictions from the Analysts
December 01, 2021 8x8 Chasing RingCentral, Microsoft, Zoom with Fuze Acquisition - Gallery, Channel Futures, Dec. 1 December 01, 2021/ Jon Arnold 8x8 Chasing RingCentral, Microsoft, Zoom with Fuze Acquisition
December 01, 2021 Channel Partners Hope for Value in 8x8's 'Fire Sale' Fuze Acquisition, Channel Futures, Dec. 1 December 01, 2021/ Jon Arnold Channel Partners Hope for Value in 8x8’s ‘Fire Sale” Fuze Acquisition
December 01, 2021 8x8 'Fuze-ing' Future of Work Together, Future of Work News, Dec. 1 December 01, 2021/ Jon Arnold 8x8 ‘Fuze-ing’ Future of Work Together
November 22, 2021 Ericsson Dives into Competitive, 'Risky' UCaaS Market with Vonage Acquisition - Channel Futures November 22, 2021/ Jon Arnold Ericsson Dives into Competitive, ‘Risky’ UCaaS Market with Vonage Acquisition
November 22, 2021 Ericsson Entering 'Risky' UCaaS Market with Vonage Acquisition - Channel Futures November 22, 2021/ Jon Arnold Ericsson Entering ‘Risky’ UCaaS Market with Vonage Acquisition - Slideshow
November 22, 2021 Latest BCM One Acquisition Provides Leverage Against RingCentral, 8x8, Vonage - Channel Futures November 22, 2021/ Jon Arnold Latest BCM One Acquisition Provides Leverage Against RingCentral, 8x8, Vonage
November 16, 2021 RingCentral Gives Customers More Flexibility with New Microsoft Teams Enhancements, RingCentral November 16, 2021/ Jon Arnold RingCentral Gives Customers More Flexibility with New Microsoft Teams Enhancements
November 10, 2021 RingCentral Winning UCaaS "Chess Match" with Mitel Partnership - Add-on Slideshow, Channel Futures November 10, 2021/ Jon Arnold RingCentral Winning UCaaS “Chess Match” with Mitel Partnership - Add-on Slideshow
November 10, 2021 RingCentral Winning UCaaS "Chess Match" with Mitel Partnership, Channel Futures November 10, 2021/ Jon Arnold RingCentral Winning UCaaS “Chess Match” with Mitel Partnership
November 10, 2021 Future of Work 2022 Conference Agenda Announced, TMCnet November 10, 2021/ Jon Arnold Future of Work 2022 Conference Agenda Announced
October 08, 2021 Intelligent Virtual Assistant Market Takes Shape, TechTarget October 08, 2021/ Jon Arnold Intelligent Virtual Assistant Market Takes Shape
October 01, 2021 What Went Wrong With Zoom-Five9 Merger Agreement, Channel Futures October 01, 2021/ Jon Arnold What Went Wrong With Zoom-Five9 Merger Agreement
September 28, 2021 Enterprise Connect - Speech Technology, AI Bring New Value, Enhance Collaboration, Channel Futures September 28, 2021/ Jon Arnold Enterprise Connect - Speech Technology, AI Bring New Value, Enhance Collaboration
September 13, 2021 The Enduring Power of Voice, No Jitter September 13, 2021/ Jon Arnold The Enduring Power of Voice
August 25, 2021 RingCentral Announces Innovations to Supercharge Enterprise Communications, RingCentral August 25, 2021/ Jon Arnold RingCentral Announces Innovations to Supercharge Enterprise Communications
August 10, 2021 The CF List: 20 CCaaS Providers You Should Know, Channel Futures August 10, 2021/ Jon Arnold The CF List: 20 CCaaS Providers You Should Know
July 19, 2021 Zoom's Five9 Acquisition a 'Complete Surprise', 'Logical Move", Channel Futures July 19, 2021/ Jon Arnold Zoom’s Five9 Acquisition a ‘Complete Surprise’, ‘Logical Move’