March 25, 2019 Cisco Webex Gets AI Updates to Simplify Meetings, ComputerWorld March 25, 2019/ Jon Arnold Cisco Webex Gets AI Updates to Simplify Meetings
March 21, 2019 CP List Revisited - Top 20 UCaaS Providers, Channel Partners March 21, 2019/ Jon Arnold CP Listed Revisited - Top 20 UCaaS Providers
February 21, 2019 SMEs to Double UCaaS Adoption by 2021, Z6MAG February 21, 2019/ Jon Arnold SMEs to Double UCaaS Adoption by 2021
January 17, 2019 IBM Calls Time on Slack Rival Watson Workspace, Computerworld January 17, 2019/ Jon Arnold IBM Calls Time on Slack Rival Watson Workspace
January 15, 2019 2019 Tech Preview: Surprise Edition, ChannelPro-SMB, January 2019 Issue, pg. 17 January 15, 2019/ Jon Arnold 2019 Tech Preview: Surprise Edition, pg. 17
January 04, 2019 Amazon Contact Center Now Supports Real-Time Voice Streaming, TechTarget January 04, 2019/ Jon Arnold Amazon Contact Center Now Supports Real-Time Voice Streaming
January 03, 2019 How the Future of Work will Change Everything, TMCnet January 03, 2019/ Jon Arnold How the Future of Work will Change Everything
December 24, 2018 7 Key Trends for UCaaS in 2019, PC Magazine December 24, 2018/ Jon Arnold 7 Key Trends for UCaaS in 2019
December 14, 2018 Trello Adds IFTTT-style Automation with Butler Buy, ComputerWorld December 14, 2018/ Jon Arnold Trello Adds IFTTT-style Automation with Butler Buy
December 05, 2018 CIOs Believe Business will Move to a Voice-First Strategy, Information Age December 05, 2018/ Jon Arnold CIOs Believe Business will Move to a Voice-First Strategy
December 05, 2018 TOP 2018 VoIP Bloggers to Follow, VoIP Review December 05, 2018/ Jon Arnold Top VoIP Bloggers to Follow
November 27, 2018 Q&A with Analyst Jon Arnold, Collaboration and UCaaS Expert, 8x8 Interview November 27, 2018/ Jon Arnold Q&A with Analyst Jon Arnold, Collaboration and UCaaS Expert
November 05, 2018 Where the Future of Work Could Lead Us, infoTECH November 05, 2018/ Jon Arnold Where the Future of Work Could Lead Us
November 05, 2018 The Office Desk Phone Won't Die, Wall Street Journal (PDF available as well) November 05, 2018/ Jon Arnold The Office Desk Phone Won’t Die
October 31, 2018 The Future of Work Expo's Arnold Discusses Near-Term AI, ML Expectations, infoTECH Magazine October 31, 2018/ Jon Arnold The Future of Work Expo’s Arnold Discusses Near-Term AI, ML Expectations
October 29, 2018 Who You Gonna Call? Top 10 Telecoms Influencers, EM360 October 29, 2018/ Jon Arnold Who You Gonna Call? Top 10 Telecoms Influencers
October 24, 2018 Twilio Autopilot Looks to Simplify Contact Center AI, TechTarget October 24, 2018/ Jon Arnold Twilio Autopilot Looks to Simplify Contact Center AI
October 24, 2018 Mega News Week in CPaaS and Messaging: Twilio, SendGrid, SignalWire - Fonolo Blog October 24, 2018/ Jon Arnold Mega News Week in CPaaS and Messaging
October 17, 2018 RingCentral Latest UCaaS Vendor to Acquire Cloud Contact Center, Tech Target October 17, 2018/ Jon Arnold RingCentral Latest UCaaS Vendor to Acquire Cloud Contact Center
October 03, 2018 Slack Embraces Email With Its Astro Acquisition, Computerworld October 03, 2018/ Jon Arnold Slack Embraces Email With Its Astro Acquisition
