August 31, 2020 How Healthcare Contact Centers Can Reframe the Patient Experience in the Era of COVID-19, Talkdesk Blog August 31, 2020/ Jon Arnold How Healthcare Contact Centers Can Reframe the Patient Experience in the Era of COVID-19
August 28, 2020 Cisco Seeks Better Voice Quality with BabbleLabs Buy, TechTarget August 28, 2020/ Jon Arnold Cisco Seeks Better Voice Quality with BabbleLabs Buy
August 24, 2020 Vonage Wins Award for Best CPaaS Platform, PR Newswire August 24, 2020/ Jon Arnold Vonage Wins Award for Best CPaaS Platform
August 18, 2020 Top 10 CX Contact Center Influencers You Need to Follow, Shelf.io August 18, 2020/ Jon Arnold Top 10 CX Contact Center Influencers You Need to Follow
August 10, 2020 Speech Technology and the Path Ahead, OzoneTel Blog August 10, 2020/ Jon Arnold Speech Technology and the Path Ahead
August 04, 2020 7 Speech Tech Vendors Pushing Ahead in the Enterprise, No Jitter August 04, 2020/ Jon Arnold 7 Speech Tech Vendors Pushing Ahead in the Enterprise