March 30, 2018 Google Releases Cloud Text-to-Speech Service for Developers, TechTarget March 30, 2018/ Jon Arnold Google Releases Cloud Text-to-Speech Service for Developers
March 28, 2018 Cloud, AI, New Technologies Push the Contact Center Forward, IT Business Edge March 28, 2018/ Jon Arnold Cloud, AI, Other New Technologies Push the Contact Center Forward
March 28, 2018 Plantronics $2B Polycom Buy Gets Mixed Reviews, Channel Partners March 28, 2018/ Jon Arnold Plantronics $2B Polycom Buy Gets Mixed Reviews
March 26, 2018 IBM's New Watson Assistant Targets Business with "White Label" Service, Computerworld March 26, 2018/ Jon Arnold IBM's New Watson Assistant Targets Business with "White Label" Service
March 21, 2018 Guest Post: Rethinking Customer Support with Office 365 and TouchPoint Agent, SMBnation March 21, 2018/ Jon Arnold Rethinking Customer Support with Office 365 and TouchPoint Agent, guest post for SMBnation.com
March 21, 2018 The Evolution of the Digital Workspace, CDW.com March 21, 2018/ Jon Arnold The Evolution of the Digital Workspace, CDW.com
March 20, 2018 AI and Speech Advances Bring Virtual Assistants to Work, Computerworld March 20, 2018/ Jon Arnold AI and Speech Advances Bring Virtual Assistants to Work, Computerworld
March 14, 2018 Ready for Artificial Intelligence in Speech Recognition?, TechTarget March 14, 2018/ Jon Arnold Ready for Artificial Intelligence in Speech Recognition?
March 05, 2018 The CP List: 20 Top UCaaS Providers You Should Know, Channel Partners March 05, 2018/ Jon Arnold The CP List: 20 Top UCaaS Providers You Should Know
March 03, 2018 Google Hangouts Chat Team Collaboration App Launched, TechTarget March 03, 2018/ Jon Arnold Google Hangouts Chat Team Collaboration App Released