February 23, 2018 Slack Competitor Atlassian Stride Releases Tools for Developers, TechTarget February 23, 2018/ Jon Arnold Slack Competitor Atlassian Stride Releases Tools for Developers
February 15, 2018 Focusing on the Value of Chatbots at ITExpo, ITExpo News February 15, 2018/ Jon Arnold Focusing on the Value of Chatbots at ITExpo
February 14, 2018 Artificial Intelligence in Customer Care (my new white paper), Cisco Blog February 14, 2018/ Jon Arnold Artificial Intelligence in Customer Care
February 13, 2018 Adopting Business Messaging Apps Requires Changing Corporate Culture, TechTarget February 13, 2018/ Jon Arnold Adopting Business Messaging Apps Requires Changing Corporate Culture
February 02, 2018 How Apple Business Chat Could Change Contact Center Market, TechTarget February 02, 2018/ Jon Arnold How Apple Business Chat Could Change Contact Center Market