Jon in the News
-
August 2017
- Aug 23, 2017 Jon Arnold Talks about Voice Assistants in the Workplace Aug 23, 2017
-
February 2017
- Feb 22, 2017 Returning Judges Announced in 5th Annual Best in Biz Awards International, Best in Biz Awards Feb 22, 2017
- Feb 15, 2017 Masergy Introduces New Cloud Contact Center, Unified Communications Strategies Feb 15, 2017
-
January 2017
- Jan 24, 2017 Will Avaya’s Chapter 11 Be Like Aspect’s or Like Nortel’s? Fonolo Jan 24, 2017
- Jan 19, 2017 "Expert Interview Series: Independent Research Analyst Jon Arnold On Cloud Computing And Collaboration", Toss C3 - Cloud Conversion Company Jan 19, 2017
-
December 2016
- Dec 19, 2016 "The New Age Of Messaging", Telemedia Magazine Dec 19, 2016
-
September 2016
- Sep 1, 2016 “Genesys Buying Avaya’s Call Center Biz? 6 Big Brains Weigh in,” Fonolo Blog Sep 1, 2016
-
August 2016
- Aug 30, 2016 "Panasonic adds UC features to traditional telephones," TechTarget Aug 30, 2016
- Aug 30, 2016 "Organizations take wait-and-see approach to UCC industry consolidation," TechTarget Aug 30, 2016
- Aug 24, 2016 "Winners Announced in Best in Biz Awards 2016 International," Best in Biz Awards Aug 24, 2016
- Aug 3, 2016 UCStrategies’ Take on the Gartner Magic Quadrant for UC, Industry Buzz podcast, Jon Arnold at 11:56 Aug 3, 2016
-
July 2016
- Jul 6, 2016 UCStrategies Reviews Interactions 2016, Industry Buzz podcast moderated by Jon Arnold Jul 6, 2016
-
June 2016
- Jun 23, 2016 UCStrategies Reacts to Microsoft’s Purchase of LinkedIn, Industry Buzz podcast, Jon Arnold at 7:21 Jun 23, 2016
-
April 2016
- Apr 27, 2016 "Slack Season: Time to Jump In?", Channel Pro Network Apr 27, 2016
- Apr 18, 2016 "Flexible Working - Adapting to New Challenges", JAA article, UC Expo Preview Magazine, pp. 20-21 Apr 18, 2016
- Apr 13, 2016 Business Communications 2025, Mitel ebook, April 2015 (PDF upon request) Apr 13, 2016
- Apr 5, 2016 "LatAm Spotlight - VoIP Group CEO Talks Business Necessity of VoIP", My Q&A with VoIP Group's CEO, TMCnet Apr 5, 2016
-
March 2016
- Mar 7, 2016 ETS16: Interview with Mike Bates, Global Energy Director, Intel, Conducted at Energy Thought Summit Mar 7, 2016
- Mar 7, 2016 Open Mic Session during ETS16, Moderated by Jon Arnold at Energy Thought Summit Mar 7, 2016
-
February 2016
- Feb 2, 2016 "Are You Communicating or Collaborating?", David F. Carr, Forbes.com Feb 2, 2016
-
January 2016
- Jan 28, 2016 "6 Tips for Shaping the Customer Experience in 2016", Article to complement my earlier podcast interview, Enterprise Management 360, Q1 2016 edition Jan 28, 2016
- Jan 26, 2016 "Phone.com and Sansay Collaborate to Implement Network Enhancements and WebRTC Real-Time Services", Phone.com press release Jan 26, 2016
- Jan 22, 2016 "6 Tips for Shaping the Customer Experience in 2016", Enterprise Management 360 Jan 22, 2016
- Jan 19, 2016 "Top Analysts Covering the Contact Center Industry for 2016", Fonolo Blog Jan 19, 2016
- Jan 13, 2016 "It Was the Worst of Times, It Is the Best of Times", SCTC Perspective by Dennis Goodhart, No Jitter Jan 13, 2016
-
December 2015
- Dec 31, 2015 ITEXPO Preview: The Tech Road Ahead - Interview with J Arnold & Associates, TMCnet, Unified Communications Magazine Dec 31, 2015
- Dec 11, 2015 "Industry Leader Jon Arnold Discusses the State of Communications and Collaboration", Jon Arnold interviewed by TMCnet, posted to Shaping Influence portal Dec 11, 2015
- Dec 1, 2015 "5 Trends Driving UC in 2016", Info Telecom (PDF) Dec 1, 2015
-
October 2015
- Oct 27, 2015 Trends in communications technology, JAA video interview conducted by Chris Henry of the FOX Group at the Telecom 2015 conference Oct 27, 2015
- Oct 27, 2015 Canadian Telecom Outlook, Interviewed by Chris Henry of the FOX Group during the Telecom 2015 conference Oct 27, 2015
- Oct 23, 2015 "How do I make my video conferencing system easy to use?", Search Unified Communications Oct 23, 2015
- Oct 16, 2015 "Understanding the Small Business VoIP Transition", Search Unified Communications Oct 16, 2015
- Oct 6, 2015 "Four Ways UC Benefits Productivity", authored feature, TechTarget Oct 6, 2015
- Oct 1, 2015 "Six Quick Tips: Make Your Network Telecommuter and Mobile Friendly", CyberTrend Oct 1, 2015
- July 2015
- December 2014
-
July 2014
- Jul 30, 2014 An ITWC Twitter chat on the Internet of Things, Twitter chat panelist, ITWorld Canada Jul 30, 2014
- Jul 23, 2014 3 Takeaways About Multi-Channel Customer Service, Google Hangouts panelist, Fonolo Jul 23, 2014
-
June 2014
- Jun 2, 2014 Infographic: the Rise and Fall of Nortel, Infographic, with content by Jon Arnold, VoIP News Jun 2, 2014
- Jun 2, 2014 Microsoft Lync opens up Unified Communications Market, Computer Weekly Jun 2, 2014
-
April 2014
- Apr 23, 2014 5 Trends in the UC Market – Interview with Jon Arnold, TollFreeForwarding.com Blog Apr 23, 2014
-
January 2013
- Jan 9, 2013 2013 Call Center Trends, Google Hangouts panelist, Fonolo Jan 9, 2013
- June 2011
-
May 2010
- May 11, 2010 State of Canada’s Wireless Industry, Business Network News Television, Interviewed by Michael Kane May 11, 2010
-
December 2009
- Dec 16, 2009 Blackberry Email Outage, CBC Radio Dec 16, 2009
- Dec 9, 2009 CRTC Update – Broadcasters versus Cable Battle, CBC Radio, National News Dec 9, 2009
-
November 2009
- Nov 25, 2009 Telus Trumps Rogers in Ad Spat, BNN Television, Interviewed by Michael Kane Nov 25, 2009
-
July 2009
- Jul 27, 2009 Ericsson Lands Nortel Wireless Assets, BNN Television, Interviewed by Michael Kane Jul 27, 2009
-
December 2008
- Dec 1, 2008 Growth of Landline-Free Homes, CBC News TV, Interviewed by David Sims at 1:34 Dec 1, 2008
-
November 2007
- Nov 1, 2007 State of Telecom Competition in Canada, BNN Television, Interviewed by Pat Bolland Nov 1, 2007
