JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

Finally back on the writing front. Seem to be doing more video and podcasts lately, and with event travel, I’ve been sharing a fair number of my photos on my blog. All told, the writing has been lighter than usual. For November, there were three writeups, and a bunch more coming for December.

Talkdesk Analyst Summit 2025 - My 3 Takeaways, LinkedIn article, Nov. 25

NiCE 2025 Analyst Summit Review, EM360, Nov. 4

The Copper Sunset Countdown: Preparing for the End of Traditional Telephony, Aizan guest article, Oct. 31 (I wasn’t able to include this for October, so it’s here for November)