Next Stop - BroadSoft in Phoenix, then MoNage in Boston

Busy week ahead, with back-to-back conferences. On Monday, and for a bit of Tuesday, I'll be at BroadSoft Connections in Phoenix. I've been to several of their conferences in the past, but not recently, and am really looking forward to getting back. BroadSoft has really hit critical mass now, and I'm certain 2018 will be the year they decide whether to keep building on their momentum, or take an exit. Other players are in the same boat, and am sure the playing field will be smaller by this time next year.

I'll be dashing from Connections on Tuesday to Boston for Jeff Pulver's next MoNage event, where I'll be speaking along with Chris Fine on Wednesday morning. Just finishing up our presentation now.

As time allows, I'll be tweeting throughout the week, and for more details, please check the Events Calendar section of my website.

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Gartner's Magic Quadrant for UCaaS - Our UCStrategies Podcast

Gartner's 2017 MQ report on the ever-changing UCaaS space came out recently, and that was the topic of a recent UCStrategies podcast. We did this a few weeks ago, but with the BC Summit just past, it didn't get posted until the other day.

Our takeaways are still timely, so if you want an informed view of where UCaaS is heading, you'll find this podcast time well spent. Here's the link to give it a listen, and I hope you spend time on the site to explore the rest of our content.


Shout-out for MoNage and next speaking event

Time sure flies, and the Fall 2017 MoNage event is next week in Boston Just doing another shout-out here for the conference, which is now starting to scale as messaging becomes more mainstream.

More detail can be found in the Event Calendar section of my site, both about the conference and my speaking spot there next Wednesday.

Also, if you haven't registered yet, I can share a 20% discount code, and maybe that will get you off the fence. If so, just drop me a line, and am happy to pass that along.

Next Webinar - Messaging - the New Driver for Collaboration

Time for another Ziff Davis webinar, and this is a topic I've been focused on for a while now. Messaging has kind of come out of nowhere to become an important driver in the collaboration space, and I'll explore that further during the webinar.

The date is coming up fast - next week - it's Wednesday, Oct. 18, at 2 ET. Hope you can join us, and all the details are here on the registration page.

September Writing Roundup

September was fairly quiet on the writing front, but I was plenty busy working on client projects, lining up a busy October for conferences and speaking at events, and more fine tuning for my updated website. That's largely under control now, and I'll have a broader writing digest to share next month.

What are Practical Applications of Contact Center Analytics? - TechTarget, Sept. 28

What Businesses Can Learn from the TacoBot -, Sept. 28

Apple Business Chat - Tough to Beat on Messaging, Mobility and Brand - No Jitter, Sept. 26

How Device as a Service Makes it Easier to Have the Latest IP Phones -, Sept. 20

Three Ways How Collaboration Solutions are Disruptive -, Sept. 11

Habitat Soundscaping - a Fresh Take on Collaboration -, Sept. 8